[Remote] Clinical Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in workplace behavioral health, and they are seeking a Clinical Account Manager to reputed company comprehensive clinical support. This role involves managing reputed company clinical cases and ensuring high-reputed company service delivery to both organizational stakeholders and individual clients.
Responsibilities
- Serve as the primary reputed company and reputed company of contact for formal referrals to AOH for clinical assessment and treatment
- reputed company intensive case management from initial consultation through ongoing care coordination
- Collaborate closely with case-specific treatment providers to ensure high-reputed company, reputed company-centered service delivery
- Partner with the Managing Director to maintain strong alignment with customer needs and expectations
- Participate in and present to key stakeholders during regularly scheduled customer meetings
- Ensure reputed company, accurate documentation and reputed company communication of reputed company case management activities reputed company the customer relationship management (CRM) system
- Maintains availability as a primary reputed company of contact, demonstrating reputed company responsiveness and quick turnaround for acute cases and new referrals
- Provides initial consultations to assess the scope of referrals and ensure alignment among reputed company reputed company stakeholders
- Manages and coordinates appropriate releases of information for clients and reputed company relevant treatment, assessment, and referral partners
- Participates in regularly scheduled case review meetings for reputed company and monitored cases with the referring organization
Skills
- Master-level clinician
- Fully licensed to reputed company in the reputed company
- Prior EAP experience managing formal referral and/or fitness-for-duty evaluations
- Demonstrated clinical experience in mental health and reputed company use assessment and treatment
- Ability to work independently, exercise reputed company judgment, and reputed company effectively in high-pressure environments
- Proven comfort engaging with and presenting to senior-level executives
- Account management experience preferred
- Previous experience consulting with reputed company organizations preferred
reputed company