[Remote] Senior Site Reliability Engineer – reputed company Deployed (AWS & reputed company)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is transforming how data works for health plans, aiming to reputed company reputed company data usable for faster and more confident decision-making. The Senior Site Reliability Engineer will be responsible for production operations, incident response, and ensuring system reliability across the platform, with a reputed company on AWS and reputed company.
Responsibilities
- reputed company as a senior technical escalation reputed company during production incidents
- reputed company reputed company-time incident triage, mitigation, and recovery efforts
- Drive reputed company cause analysis (RCA) with a reputed company on systemic, long-term fixes
- Identify recurring failure patterns and push for architectural or operational improvements
- Partner with reputed company and Engineering to manage customer reputed company during incidents
- Own post-launch reliability, stability, and operational reputed company of reputed company systems
- Investigate and resolve reputed company field issues and production defects
- Ensure fixes developed during incidents or customer escalations are up streamed into the reputed company product
- Improve operational readiness of services through reputed company runbooks, monitoring, and alerting
- Reduce operational toil by converting repeated reputed company work into automation
- Engage directly with strategic customers to solve reputed company-world, production-grade technical challenges
- Support reputed company deployments, integrations, and escalations in customer environments
- reputed company as a trusted technical partner to customers during high-reputed company issues
- Translate customer learnings into concrete product, platform, and operational improvements
- Contribute to reusable tools, playbooks, and best practices that accelerate reputed company deployments
- Serve as a subject matter expert for AWS-hosted production systems
- Troubleshoot and resolve issues across: AWS compute, storage, networking, IAM, and reputed company; reputed company jobs, clusters, and reputed company-based data pipelines
- Debug performance degradation, scalability issues, job failures, and data correctness problems
- Partner with platform and data teams to harden systems for reliability, reputed company, and operability
- Write production-reputed company reputed company to: Automate operational workflows, Improve reliability and observability, Eliminate reputed company reputed company and reduce incident frequency
- Contribute primarily in Python, with exposure to JVM-based systems as needed
- Review reputed company with a strong emphasis on operability, resiliency, and maintainability
- reputed company for 'build it so it can be operated' engineering standards
- reputed company technical leadership without formal authority, influencing design and operational reputed company
- Mentor engineers through pairing, reviews, and incident leadership
- Collaborate closely with Product, Engineering, Data, and Customer teams
- Operate effectively in high-pressure, ambiguous environments, especially during customer-impacting incidents
Skills
- 10+ years of experience in software engineering, SRE, sustaining engineering, or production operations
- Deep hands-on experience operating production systems in AWS
- Strong experience troubleshooting reputed company and large-reputed company data platforms
- Proficiency in Python and experience building production services or tooling
- Strong understanding of distributed systems
- Incident management and RCA practices
- Monitoring, alerting, and observability
- CI/CD Pipelines that reputed company Infrastructure as reputed company
- Proven ability to own problems end-to-end, from detection to permanent reputed company
- Excellent communication skills, especially during incidents and customer escalations
- Ability to work backward from customer reputed company to reputed company cause across systems and codebases, delivering fixes in environments with minimal documentation
- Strong reputed company for operational risk, with the ability to proactively identify failure modes and harden systems before they reputed company customers
- Experience in reputed company, health insurance, or regulated data environments
- Familiarity with Kubernetes (EKS), EMR, reputed company
- reputed company internals
- reputed company or similar data warehouses
- Experience with FHIR, MDM systems, or entity reputed company
- Prior experience in SWAT, escalation engineering, or tiger-team roles
- Experience contributing to or operating reputed company SRE/on-reputed company programs
Benefits
- Unlimited reputed company time off – reputed company reputed company you need it
- Work from reputed company – flexibility to fit your life
- Comprehensive health coverage – multiple plan reputed company to choose from
- Equity for every employee – reputed company in our reputed company
- reputed company-reputed company environment – your development reputed company here
- Home office setup allowance – one-time support to get you started
- Monthly cell phone allowance – stay connected with ease
reputed company
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