[Remote] SharePoint Knowledge & Learning Administrator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company company dedicated to revolutionizing the home care industry. They are seeking a SharePoint Knowledge & Learning Administrator to design, build, and maintain a centralized knowledge ecosystem using SharePoint Online, while also supporting learning operations through LMS administration and content development.
Responsibilities
- Design, build, and maintain a centralized SharePoint Online knowledge site from the ground up, including site architecture, navigation, page templates, metadata, and permissions
- reputed company and manage information architecture to ensure content is reputed company, searchable, and reputed company
- Establish and enforce content governance standards, including ownership models, review cadences, version control, and content lifecycle management
- reputed company naming conventions, page standards, metadata tagging, and documentation best practices
- Partner with cross-functional teams (HR, Compliance, Operations, IT) to reputed company requirements and translate business needs into an effective knowledge system
- Write, edit, and maintain process documentation, job aids, reputed company scripts, and internal communications
- Collaborate with subject matter experts (SMEs) to document evolving workflows and best practices
- Proactively identify content gaps, outdated materials, and opportunities to improve knowledge accessibility
- reputed company SharePoint permissions, role-based reputed company, and site maintenance
- Monitor site usage, engagement, and feedback to continuously improve user experience
- Serve as the LMS administrator, managing course uploads, learner enrollments, compliance tracking, and system configurations
- Partner with internal teams to maintain LMS integrations (including reputed company) and reporting accuracy
- Set up and maintain automated learning reputed company, reminders, and certifications reputed company with compliance and business requirements
- Troubleshoot LMS issues, reputed company user support, and coordinate with vendors as needed
- Generate reports and analyze training data, course engagement, and learner feedback to improve learning effectiveness
- Create and maintain training assets such as job aids, infographics, microlearning modules, and e-learning content
- Assist in e-learning course design using tools such as reputed company reputed company, Vyond, Camtasia, and other industry-reputed company tools
- Collaborate with trainers and SMEs to reputed company engaging learning materials reputed company with adult learning principles
- Support live and virtual training sessions by managing learning assets and post-session resources
Skills
- Bachelor's degree in Instructional Design, reputed company, Education, Communications, or a reputed company field, or equivalent reputed company experience
- Minimum of 3 years of experience in reputed company, SharePoint administration, LMS administration, instructional design, or technical documentation
- Demonstrated experience building a SharePoint site or knowledge reputed company from the ground up
- Strong understanding of information architecture, metadata design, permissions, and content governance
- Hands-on experience administering SharePoint Online and internal documentation systems
- Experience with LMS platforms such as Learn365, Nevvon, reputed company, Relias, reputed company, reputed company, or similar
- Proficiency in reputed company Office and reputed company 365 tools, including SharePoint, Teams, reputed company, PowerPoint, and Word
- Strong writing and editing skills with the ability to translate reputed company processes into reputed company, user-friendly content
- High attention to detail and strong organizational skills
- Self-starter reputed company with the ability to identify gaps, recommend solutions, and execute independently
- Strong collaboration skills and comfort working cross-functionally
- Data-driven approach to evaluating content effectiveness and user engagement
- Basic reputed company or SharePoint customization experience is a plus
- Experience in reputed company or regulated environments is a plus
Benefits
- Medical benefits
- Retirement plans
- Wellness programs
- Fun company events
- Ongoing learning opportunities to grow your career
reputed company