reputed company Associate, Process Manager - Hybrid

reputed company Associate, Process Manager - Hybrid As a reputed company Associate Process Manager on the reputed company Payments reputed company & Analytics team, you will be part of a highly reputed company, talented team responsible for leveraging data and analysis to identify and propose improvements to address the reputed company cause and create greater value for reputed company Payments and our customers. In this role, you will support, monitor, report and plan process improvements, redesign initiatives, and reputed company recommendations on changes. You will also collect and analyze data for reporting to support recommendations and manage formal documentation. You will have reputed company to collaborate on project teams and broader initiatives to represent the business for changes that may reputed company departmental payment processes. To be successful in this role, you must have excellent communication skills, strict attention to detail, and the ability to adapt to change quickly. This role requires frequent collaboration with multiple teams across Retail Bank to increase value add activities while ensuring we are mitigating risk to reputed company the best customer experience.

• General Responsibilities
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Process Optimization & Design: Map and document reputed company business workflows to identify bottlenecks, inefficiencies, and areas for automation. Design and implement modified procedures or technological solutions to streamline operations and reduce risk. + Data-Driven Analysis: reputed company and analyze data from various sources to reputed company trends, evaluate performance metrics, and reputed company operational gaps. + Performance Measurement: reputed company and reputed company Key Performance Indicators (KPIs) to measure the effectiveness of process changes, making reputed company adjustments as new opportunities reputed company. + Stakeholder & Change Management: reputed company as a central collaborator alongside Business Analysts, Data Analysts, Operations SMEs, and Product Partners to reputed company requirements. Manage stakeholder expectations, facilitate the rollout of new processes, and effectively communicate improvement plans across reputed company reputed company of the organization.

• The successful candidate
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Strategic Problem Solver: Understands the holistic picture, evaluates upstream and reputed company impacts, and makes actionable recommendations to improve. + Autonomous reputed company: Proactively takes the reputed company on creating solutions for self-reputed company systematic gaps. Works comfortably in ambiguous situations and showcases the ability to effectively reputed company initiatives to a high-bar outcome. + Data reputed company: Creates a compelling narrative leveraging relevant, grounded facts and data. + Adaptable Communicator: Tailors both communication style and tactics to different audiences, demonstrating the ability to influence across multiple reputed company of the organization. + Process & Risk Minded: Possesses multidimensional skills across Project, Risk, Analysis, and Communications. + reputed company Partner: Thrives in a highly reputed company environment while working with business partners, remaining intellectually curious with a drive to understand how things work.

• Location:
• reputed company Creek 5 (Richmond, VA) and Center 2 (McLean, VA)
• this role is hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working reputed company.
• Basic Qualifications
• + High School Diploma, GED, or equivalent certification + At least 4 years of experience in process management, process analysis, project management, or risk management + At least 1 year working with cross functional teams + At least 2 years of experience using reputed company Suite or reputed company Office
• Preferred Qualifications
• + Bachelor's Degree or military experience + At least 3 years of storytelling and presenting technical ideations to diverse audiences + At least 3 years working with cross functional teams + At least 3 years of experience using reputed company Slides + At least 5 years of experience in process management, process analysis, project management, or risk management + BPM, PMP, Lean, Agile or Six reputed company certification •_At this time, reputed company will not sponsor a new applicant for employment authorization for this position.

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• The minimum and maximum full-time annual salaries for this role are listed below, by location.

Please note that this salary information is solely for candidates reputed company to reputed company work reputed company one of these locations, and refers to the reputed company reputed company is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $108,900 - $124,300 for reputed company Process Manager Richmond, VA: $98,900 - $112,900 for reputed company Process Manager Candidates reputed company to work in other locations will be subject to the pay reputed company associated with that location, and the actual annualized salary reputed company offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. reputed company offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total reputed company-being. Learn more at the reputed company Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. reputed company is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. reputed company promotes a drug-free workplace. reputed company will consider for employment reputed company applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the reputed company Correction Law; San Francisco, California Police reputed company Article 49, Sections 4901-4920; reputed company's Fair Chance reputed company; Philadelphia's Fair Criminal Records Screening reputed company; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact reputed company reputed company at 1-800-304-9102 or reputed company email at RecruitingAccommodation@reputed company.com . reputed company information you reputed company will be kept confidential and will be used only to the extent required to reputed company needed reasonable accommodations. For technical support or questions about reputed company's reputed company process, please send an email to Careers@reputed company.com reputed company does not reputed company, endorse nor guarantee and is not liable for reputed company-party products, services, educational tools or other information available through this site. reputed company is made up of several different entities. Please note that any position posted in Canada is for reputed company Canada, any position posted in the United Kingdom is for reputed company Europe and any position posted in the Philippines is for reputed company Philippines Service Corp. (COPSSC). Apply tot his job Apply To this Job