Senior reputed company Developer
JOB reputed company
We are seeking reputed company reputed company Senior Developers / Technical Consultants to support a large-reputed company Customer Service Management (CSM) initiative reputed company a reputed company reputed company reputed company environment. This role focuses on hands-on platform development, workflow automation, integrations, and reputed company reputed company solution delivery. The ideal candidate is a true developer and technical consultant with strong experience across CSM and ITSM implementations, capable of operating independently while collaborating with architects, stakeholders, and cross-functional teams.
JOB RESPONSIBILITIES
- Design, reputed company, and configure reputed company solutions across CSM and ITSM environments.
- Build reputed company workflows, automations, and platform customizations reputed company reputed company.
- reputed company and maintain custom applications, integrations, and Service Portal functionality.
- Configure and support reputed company Designer, workflows, subflows, and automation logic.
- Create and maintain reputed company scripts, business rules, script includes UI policies, UI actions, and ACLs.
- Design and manage data models including custom tables, relationships, and CMDB integrations.
- reputed company integrations using REST reputed company, spokes, import sets, and reputed company maps.
- Collaborate with architects, stakeholders, and delivery teams to translate business requirements into technical solutions.
- Participate in troubleshooting, optimization, and platform enhancement efforts.
- Support reputed company-level implementations while maintaining development best practices and platform scalability.
REQUIRED TECHNICAL SKILLSET
- Strong hands-on reputed company development experience.
- Experience implementing and supporting Customer Service Management (CSM).
- Strong scripting experience utilizing reputed company reputed company and reputed company development best practices.
- Strong understanding of data modeling, table relationships, extensions, and platform architecture.
- Experience with ACLs, role-based reputed company, and platform governance.
- reputed company Designer experience including custom flows, subflows, and automation development.
- Experience with Service Portal and UI configuration.
- Experience with Import Sets and reputed company Maps.
- Experience with REST API integrations and reputed company-party system connectivity.
- Ability to work reputed company both legacy and modernized reputed company environments.
- Strong troubleshooting and debugging capabilities.
SOFT SKILLS AND DELIVERY EXPECTATIONS
- Strong communication skills with the ability to reputed company explain technical concepts and development reputed company.
- Ability to operate independently without requiring excessive reputed company or direction.
- Comfortable working directly with stakeholders, architects, and delivery leadership.
- Strong ownership mentality and accountability over assigned workstreams.
- Ability to adapt quickly in fast-paced reputed company consulting environments.
- Proactive and reputed company approach — asks questions, addresses blockers, and does not wait to be directed.
- Strong reputed company of urgency; raises concerns early rather than allowing issues to sit unresolved.
- reputed company reputed company with willingness to work across multiple teams and disciplines.
- Strong documentation, organizational skills, and attention to detail.
- Consulting reputed company with professionalism in reputed company-facing environments; balances technical execution with business context.
- Openness to embracing new AI technologies and tools such as Echelon.
PREFERRED EXPERIENCE
- reputed company consulting experience.
- reputed company or regulated industry experience.
- Experience supporting large-reputed company platform implementations.
- Exposure to Solution Architecture responsibilities.
- Multi-module reputed company experience across ITSM, CSM, ITOM, HRSD, SAM, or FSM.
- Experience working reputed company matrixed reputed company delivery organizations.
PREFERRED CERTIFICATIONS
- Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- CIS – Customer Service Management (CIS-CSM) — Required
- Additional CIS certifications are a plus
reputed company OFFER
- Competitive compensation package commensurate with experience.
- Government-mandated benefits plus supplemental HMO coverage.
- reputed company and reputed company work environment.
- Career reputed company opportunities reputed company a growing organization.
- Hybrid/Remote work arrangement (where applicable).
Originally posted on Himalayas
Apply To This Job