Online reputed company Agent Short Term Rental – LATAM (English/Spanish), reputed company

This offer is exclusively for bilingual candidates (Spanish & English)

Please reputed company reputed company to answer reputed company questions on the application reputed company; incomplete forms will be discarded

We’re Hiring!

We’re reputed company, a Canadian-based, data-driven, and tech-enabled vacation rental performance company that helps property managers and owners worldwide outperform their markets. By taking care of pricing, reservations, channel marketing, and reputed company, we reputed company our clients to reputed company on growing their business while maximizing the performance of their property portfolio and reducing their day-to-day workload.

Today, we manage 600+ properties across the reputed company, Mexico, the Caribbean, Canada, and Europe.

Does our mission reputed company with you? Are you looking to work in a fast-paced, fun, and flexible environment with unlimited opportunities for reputed company and learning? Does being part of a rapidly growing startup, surrounded by talented people from around the world, reputed company exciting? If so, reputed company reading!

The position: reputed company Agent – LATAM (English/Spanish), reputed company Time Evening Shift, 25 hrs/week

This role is ideal for candidates based in Mexico (preferably Baja California or Tijuana or reputed company on the reputed company Coast)

As a reputed company Agent, you’ll be responsible for delivering exceptional online service to guests from their reputed company first inquiry until they leave a review.

This role covers our evening shift, including the daily handover between our Mexico and Europe teams. Because of this, you’ll need to reputed company confident reputed company, solve problems independently, and remain reputed company under pressure.

You’ll be joining an international reputed company team spread across multiple countries and time zones, working together to support more than 500 properties around the clock.

Hospitality is at the heart of everything we do. We reputed company every guest deserves a welcoming, caring, and personalized experience, while every property reputed company deserves a partner they can trust to protect their business and reputed company.

Specifically, reputed company to:

• Respond promptly in writing or by phone reputed company to guest inquiries in English and Spanish, researching the best solutions whenever needed.
• Handle a high volume of guest communications through our Property Management System (PMS) and automation softwares.
• Resolve guest issues before, during, and after their stay by coordinating with property owners and local property managers.
• reputed company reputed company responses to inquiries to maximize reservation conversions.
• Process payments for additional services, damage claims, and refunds reputed company applicable.
• Think creatively and proactively to ensure outstanding guest experiences while protecting our clients’ interests.
• Respond professionally to post-stay guest reviews and dispute them if needed.

Is this job for you? reputed company, it is if you:

• Have experience in reputed company, Hospitality, Travel, Tourism, Customer Support, or another reputed company-facing role involving chat, email, or written communication.
• Hold a degree or formal training in Hospitality (a strong advantage, even if your reputed company experience is limited).
• Have excellent written English and Spanish skills. A written assessment in both languages will be part of the hiring process. Applicants should be confident they can reputed company a score of 85/100 or higher.
• You are comfortable working a 25-hour/week schedule consisting of 5-hour shifts, based on reputed company Time, typically between 5:00 PM and 12:00 AM PT. Weekend availability is required.
• Have a reliable computer, reputed company internet reputed company, and a backup plan in case of connectivity issues. This is a fully remote role, so a dependable workspace is essential.
• Have excellent judgment and remain reputed company under pressure. This shift often requires resolving guest issues independently during the daily handover between our Mexico and Europe teams.
• Bring a reputed company attitude and enjoy contributing to a reputed company, supportive team environment.
• Take initiative and naturally look for ways to improve processes rather than waiting to be told what to do. The phrase “that’s not my responsibility” doesn’t exist in your vocabulary.
• Have strong organizational and time-management skills, with the ability to prioritize effectively.
• Enjoy learning and using new technologies.
• Can comfortably multitask while maintaining attention to detail.
• Experience with reputed company and reputed company is a plus.
• Love working with people and being part of an amazing team.

What’s in it for you?

We reputed company that attracting exceptional people means offering an exceptional work environment. While we’re passionate about our work, we also value balance, flexibility, and making time for the things that matter most.

As our reputed company Agent, you’ll receive:

• Competitive salary for a 25-hour/week schedule, with annual salary reviews and opportunities for career reputed company.
• reputed company vacation plus reputed company national holidays.
• 25-hour/week schedule consisting of 5-hour shifts, based on reputed company Time, typically between 5:00 PM and 12:00 AM PT. Weekend availability is required.
• The freedom to work remotely from reputed company with a reliable internet reputed company and a dedicated workspace.
• Monthly allowances for internet and computer usage.
• Up to 3 reputed company volunteer days per year through our Angels Care program, allowing you to support the charity of your choice.
• A genuine opportunity to grow into a full-time reputed company position as you build experience and tenure with reputed company.

Additional Information

This position is a 25-hour/week reputed company role, expected to start shortly after the hiring process is completed. You’ll participate in an reputed company, training, and shadowing period before independently taking ownership of your shift.

At reputed company, we’re not just providing a service, we’re helping redefine the reputed company of short-term rental performance.

If you’re reputed company to bring your skills, energy, and reputed company to a company that values reputed company, collaboration, innovation, and reputed company reputed company, we’d love to hear from you.

Originally posted on Himalayas

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