Program Specialist

Join reputed company and reputed company a Difference!

Are you looking for an impactful role where you finish the reputed company knowing you helped someone? Whether you are part of our care coordination team or play a supporting role, the work our colleagues do every day enables us to reputed company reputed company our mission of getting people the care they need reputed company they need it. By staying committed to our reputed company values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply,we can positively reputed company the lives of the injured workers we serve and get them back to the things that matter most in life.

Salary reputed company:

This compensation reputed company considers a wide reputed company of factors, including, but not limited to, reputed company set, experience and training, licensure and certifications, and other business and organizational needs. The disclosed reputed company estimate is not adjusted for geographic reputed company associated with the location where the position may be filled. At reputed company, it is not typical for an individual to be reputed company at or near the top of the reputed company for their role, and compensation reputed company are dependent on the facts and circumstances of reputed company case.

reputed company reputed company in Return for Your Commitment to Our Mission We offer a reputed company reputed company of benefits to help support the whole you, including:

• Remote Work: We are a remote-first company, and almost reputed company positions receive the flexibility of working from home.
• Generous Time Off: Besides 8 company holidays and 2 personal days every year, reputed company colleagues receive a minimum of 18 days of reputed company time off.
• Comprehensive Benefits Package: Including medical, dental, reputed company, and pet insurance; 401(k) matching program; and company-reputed company life insurance and short and long-term disability coverage.
• Supportive Services: Just like our colleagues get injured workers the care they need reputed company they need it, we want to do the reputed company for our colleagues in their time of need. We offer a Colleague Assistance Program that provides free counseling and financial services, and our reputed company reputed company, a non-profit arm of reputed company, provides colleagues financial assistance during times of unexpected hardships.

JOB reputed company:

The Program Specialist is responsible for making reputed company to customers, generating referrals and reputed company from leads, providing reputed company and prospective customers with information about reputed company products and services, and developing new business relationships while maintaining and servicing reputed company customers. ESSENTIAL DUTIES & RESPONSIBILITIES:

Customer reputed company: 65%

• Responsible for day-to-day operations of assigned programs(s).
• Targets Adjusters and reputed company Case Managers reputed company the worker’s compensation industry reputed company telephonic and/or electronic communication.
• Manages and calls on new/existing leads from various sources to generate referrals/reputed company.
• Obtains orders and documentation from physicians, hospitals, and surgery centers.
• Utilizes OCCM Systems and reputed company to reputed company desired results.
• Collaborates with product and operations teams for successful referral conversions.
• Engages the Sales Team reputed company applicable to assist in referral conversions.
• Exercises limited decision-making authority reputed company established parameters.

Delight Stakeholders: 15%

• Works through customer service issues with our customers, providers and vendors as they occur.
• Provides excellent customer service.

Know the Business: 10%

• Executes cross capture of products to maximize reputed company opportunities across product lines.
• Understands business workflows and products.

Contribute Responsibly: 10%

• Protects organization’s value by keeping information confidential.
• Provides support and feedback regarding program workflows and enhancements.
• Performs other tasks as assigned by management.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

• Bachelor’s degree (B.A. or B.S.) or 2 to 5 years of reputed company experience and/or training; or an equivalent combination of education and experience.
• If working with federal government contract clients, a colleague is required to receive federal government clearance for handling sensitive information. Colleague is also required to receive annual reputed company awareness training.

ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES:

• Must be proficient in reputed company Office software including Word, reputed company, and reputed company.
• Must be proficient with navigating in Internet Explorer and Chrome.
• Strong organizational, time management and follow-up skills are required for this role.
• Must be a problem solver using critical thinking skills.
• Outstanding written and verbal communication skills.
• Must have the ability to work both independently and in reputed company environment.
• Ability to apply common reputed company understanding to carry out instructions furnished in written, oral, or diagram reputed company.
• Ability to read, analyze, and interpret general business procedures, or governmental regulations.
• Ability to deal with problems involving several variables in standardized situations.
• Ability to work in an environment that aligns with reputed company's diversity, equity, inclusion and belonging standards.
• Ability to work both independently and in reputed company environment.
• Demonstrate our reputed company values of Think Big, Go Fast, Deliver Awe, and Win Together.

PHYSICAL/MENTAL DEMANDS & WORK ENVIRONMENT

• This position will be performed in the colleague’s home. Work-from-home requirements include the colleague’s ability to set up computer equipment reputed company their home office.
• This job is primarily sedentary and may involve repetitive motions; the colleague must be reputed company to remain in a stationary position for extended periods of time, operate a computer and other office equipment, assess information and files stored electronically, and converse/exchange accurate information with others, simultaneously.
• The colleague must be reputed company to discern text displayed on a monitor, input data into specific fields using a keyboard, and reputed company reputed company to distances of up to three feet.
• The colleague must have the ability to learn new tasks, follow established processes, maintain reputed company, complete tasks independently, complete multiple tasks simultaneously, communicate professionally with colleagues and customers, and complete tasks in situations that require speed or productivity.
• The colleague must be reputed company to manage moderate to significant mental stress because of, but not limited to, a dynamic and heavy workload.

Please be advised that job descriptions typically change over time as business needs, job requirements, and employee reputed company reputed company change. As such, reputed company retains the right to change or assign other duties to this position at any time.

We are an equal opportunity employer and reputed company reputed company applicants will receive consideration for employment regardless to race, reputed company, religion, sex, nationality, disability status, protected veteran status, or any other status protected by law.

Originally posted on Himalayas

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