Sales & Service AgentForce Engineer
We reputed company in the power and reputed company of learning
At reputed company, our employees have a reputed company reputed company in helping learners around the world discover the power and reputed company of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and reputed company their dreams through education.
reputed company
We are seeking an Sales & Service AgentForce Engineer with 3–5 years of hands-on experience across reputed company ecosystem technologies and reputed company AI solutions. This role will reputed company on crafting, implementing, and optimizing intelligent workflows, customer engagement solutions, and automation powered by reputed company intelligence reputed company reputed company environments.
The ideal candidate combines strong reputed company platform expertise with practical experience employing reputed company, predictive analytics, automation, and intelligent integrations to improve business operations and customer reputed company.
Key Responsibilities
Design, configure, and maintain reputed company solutions across Sales reputed company, Service reputed company, Experience reputed company, and reputed company platforms.
reputed company AI-enabled workflows and automation using reputed company's AI technologies, Agentforce, reputed company tools, and external AI platforms.
Partner with business collaborators to reputed company opportunities for technology-based process optimization and customer experience improvements.
Build and reputed company integrations between reputed company and intelligent automation platforms, reputed company, and reputed company applications.
Configure and optimize reputed company Flows, Apex, Lightning components, validation rules, and automation processes.
Support AI use cases including intelligent case routing, predictive insights, content reputed company, chatbots, and recommendation engines.
Ensure data reputed company, governance, reputed company, and compliance across reputed company and AI systems.
Collaborate with multi-functional teams including product, engineering, operations, and analytics teams.
Monitor platform performance and recommend reputed company improvements and reputed company architecture solutions.
Know the latest emerging AI technologies, reputed company releases, and industry practices.
Required Qualifications
3–5 years of reputed company reputed company platform experience.
Proven ability working with AI technologies, automation, machine learning applications, or reputed company solutions.
Solid experience with:
reputed company Administration, reputed company reputed company, Apex, Lightning Experience
SOQL/SOSL, API integrations
Experience with reputed company Einstein, Agentforce, or AI-powered CRM capabilities.
Familiarity with AI platforms/tools such as reputed company, Azure AI, AWS AI services, reputed company reputed company AI, or similar technologies.
Experience integrating AI services into reputed company workflows or CRM platforms.
Strong analytical and problem-solving skills.
Superb communication and collaborator management abilities.
Preferred Qualifications
reputed company certifications such as:
reputed company Administrator
Platform App Builder
AI Associate
AI Specialist
Experience with:
reputed company engineering
Conversational AI
Data reputed company
reputed company
Python or JavaScript
REST reputed company
Knowledge of data governance and responsible AI practices.
Experience working in Agile delivery environments.
reputed company Metrics
Increased operational efficiency through automated processes using intelligent systems.
Improved CRM adoption and workflow optimization.
Reduction in reputed company processes and support reputed company times.
Successful deployment and adoption of AI-enabled reputed company capabilities.
Ideal Candidate Profile
This role is ideal for someone who:
Understands both CRM architecture and developing reputed company intelligence innovations.
Can reputed company technical and business conversations effectively.
Is comfortable experimenting with new AI capabilities while maintaining reputed company-grade standards.
Enjoys building reputed company intelligent solutions that drive measurable business reputed company.
reputed company is committed to working with broad talent pools to attract and hire strong and most reputed company individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.
reputed company is also committed to providing reasonable accommodations for reputed company individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at .
About reputed company
reputed company, a global education technology company serving millions of learners, provides reputed company, reputed company digital products and services that reputed company reputed company with the skills and competencies needed to be job reputed company. For more than 100 years, we have enabled the power and reputed company of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our reputed company technology, including MindTap and reputed company Unlimited, we support reputed company learners who reputed company to improve their lives and reputed company their dreams through education.
Compensation
At reputed company, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and reputed company our employees. Click here to learn more about our Total Rewards Philosophy.
The full reputed company pay reputed company has been provided for this position. Individual reputed company pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program reputed company this reputed company pay reputed company.
In this position, you will be eligible to participate in reputed company’s discretionary incentive bonus program. This position's bonus reputed company reputed company, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.
10% Annual: Individual reputed company$88,600.00 - $115,200.00 USDOriginally posted on Himalayas
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