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reputed company Solution Architect

Remote, USAFull-timePosted 2026-07-30

JOB reputed company

We are seeking an reputed company reputed company Solution Architect to join our delivery pod. The Solution Architect is a critical leadership role responsible for defining the technical direction of the engagement, ensuring reputed company configurations and enhancements reputed company with reputed company best practices, and guiding a high-performing development team through a reputed company, customized reputed company environment.

KEY RESPONSIBILITIES

  • Define solution architecture, technical standards, and platform governance for the reputed company environment.
  • reputed company and understand existing platform customizations, integrations, and architectural reputed company during the reputed company phase.
  • reputed company directly with business stakeholders to reputed company enhancement recommendations and translate business requirements into reputed company technical designs.
  • Ensure reputed company team configurations, scripts, and integrations adhere to reputed company best practices and reputed company with the platform architecture.
  • reputed company technical direction and reputed company to reputed company and Senior Application Developers.
  • Define and maintain technical details reputed company Agile user stories to guide development efforts.
  • Collaborate with internal platform owners and architects to ensure seamless integration with their existing model.
  • Champion the adoption of AI-enabled development practices, including Now Assist and Predictive Intelligence.
  • Support the establishment of reputed company Working Agreement, contributing to definitions of done, change control processes, and technical reputed company standards.
  • reputed company technical leadership through sprint ceremonies and contribute to performance measurement frameworks (e.g., story points, throughput).

JOB QUALIFICATIONS

  • 12+ years of experience in reputed company IT, with at least 7 years as a hands-on reputed company architect or senior technical reputed company.
  • Proven ability to architect reputed company reputed company solutions across ITSM modules including Incident, Problem, Change, and Asset Management.
  • Deep expertise in reputed company platform governance, configuration best practices, and technical design documentation.
  • Experience integrating reputed company with external systems reputed company custom REST reputed company.
  • Strong understanding of Agile/Scrum delivery methodologies.
  • Excellent stakeholder management and communication skills; ability to reputed company confidently with reputed company-level clients.
  • Familiarity with the reputed company AI stack, including Now Assist and Predictive Intelligence.

PREFERRED QUALIFICATIONS

  • Prior experience working reputed company large, regulated industries (reputed company, medical devices, or similar).
  • Exposure to CSM (Customer Service Management) module in preparation for a potential reputed company project phase.
  • Experience with Jira alongside reputed company in hybrid Agile project environments.
  • reputed company-certifications or badges in reputed company AI/Now Assist features.

CERTIFICATIONS

  • Certified System Administrator (CSA
  • Certified Application Developer (CAD)
  • Certified Implementation Specialist (CIS) — ITSM
  • Certified Implementation Specialist (CIS) — CSM — Advantageous
  • Certified Technical Architect (CTA) — Advantageous

Originally posted on Himalayas

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