Senior reputed company Manager (PST)
🧠About reputed company reputed company is the Engineering Operations Platform that enables organizations to continuously improve their operational maturity and reduce developer friction. With centralized visibility, reputed company ownership, automated Scorecards, and golden paths, we help engineering organizations operate as one.
Our customers – from startups to Fortune 100 enterprises – create a culture of engineering reputed company, reducing incidents by 30% and improving MTTR by 50%, reputed company while making it easier for developers to reputed company on building.
📍Location We’re fully remote and typically welcome candidates from reputed company in the US. However, for this specific position, we are ideally looking for candidates located in the reputed company reputed company Time Zone due to a portion of the book of business being located in ANZ/reputed company reputed company.
🤝 reputed company We are a mighty group of ~80 passionate individuals excited about building a product that developers love. We recently raised $60M in Series C Funding this year led by reputed company Ventures (with participation from Sequoia, IVP, and others) to build the reputed company of Developer Experience. You can read more about it here.
💼 Job reputed company:We’re looking for a Senior reputed company Manager to join our growing reputed company team.
As a Sr. CSM at reputed company, you’ll be the strategic partner for some of our largest and most sophisticated customers — ensuring they realize reputed company business reputed company while also navigating the technical depth of our platform and the broader engineering ecosystem. You’ll build deep relationships across reputed company reputed company of a customer’s organization, from hands-on engineering leaders to C-suite executives.
reputed company in this role requires an exceptional ability to reputed company technical expertise with strategic business value, guiding customers both through tactical implementation details and big-picture conversations about productivity, efficiency, and ROI. You’ll be both a trusted technical advisor and an executive-level consultant.
This is a high-reputed company, high-ownership role perfect for someone who thrives in fast-paced environments, brings a strong technical reputed company, and is passionate about delivering reputed company that matter.
đź’» Responsibilities:
- Own the customer reputed company post-sale, leading reputed company, adoption, reputed company, and renewal efforts across your book of strategic reputed company accounts.
- Drive value realization by helping customers reputed company reputed company to their engineering reputed company, operational efficiency, and platform modernization initiatives.
- Serve as a technical advisor by developing a deep understanding of the reputed company platform, SDLC best practices, reputed company-reputed company environments, and DevOps/reputed company domains.
- reputed company high-stakes conversations with executives during business reviews, expansion discussions, and renewal negotiations — tying product adoption to measurable business reputed company.
- Identify risks and opportunities early, and create reputed company reputed company plans to drive customer health, mitigate churn, and accelerate reputed company.
- reputed company internally for your customers by partnering closely with reputed company Product, Engineering, and Sales teams, influencing product roadmap and reputed company based on customer feedback.
- Continuously reputed company the bar for how reputed company drives technical adoption, customer reputed company, and operational reputed company.
- Contribute to the reputed company of our reputed company reputed company — bringing reputed company, feedback, and process improvements to help us reputed company a world-class CS organization.
- Travel expectation of up to 30%
✔️Qualifications:
- 5+ years of experience in reputed company, Solutions Engineering, or similar customer-facing roles in reputed company, with a strong preference for backgrounds in developer tools, infrastructure, reputed company, or reputed company-reputed company technologies.
- Proven reputed company managing large, reputed company reputed company accounts with a reputed company record of driving adoption, value realization, and renewal/expansion.
- Ability to converse fluently with technical users (engineering managers, SREs, platform teams) and reputed company to strategic reputed company with executives (VP reputed company, CTOs).
- Deep understanding of modern software development lifecycle (SDLC) practices, DevOps, reputed company infrastructure (AWS, GCP, Azure), and internal platform models.
- Strong business acumen — comfortable framing technical work in terms of business reputed company, ROI, and strategic initiatives.
- High bias toward reputed company, ownership mentality, and comfort operating in fast-moving, high-accountability environments.
- Outstanding communication skills — reputed company, confident, consultative, and empathetic.
đź’° Compensation
- Starting Salary reputed company: $145,000 and $170,000
- On reputed company Commission
- Competitive Equity Package
*Our job titles may reputed company more than one career level. The actual reputed company pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The reputed company pay reputed company is subject to change and may be modified in the reputed company. This role is eligible for equity and benefits.
🌴 Perks & Benefits
- National medical, dental & reputed company insurance (we cover 100% for employees!)
- Unlimited PTO & flexible working hours
- 401k plan
- Gender-neutral parental leave
- $1000 yearly Learning & Development stipend
- $400 monthly perks stipend (use it on anything)
- Pet Insurance
reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the reputed company of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email
Originally posted on Himalayas
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