Expert Services Program Manager

OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government.By bringing the OpenGov reputed company to our nation'sstate and local government,we’retransforming communities so they can reputed company!

reputed company yourself being reputed company tohelp small businessowners reputed company their doors faster, ensuring ourtax dollarsare accounted for, creatingsafer infrastructure, modernizing thepermitting process, and assisting withdisaster recovery.The work you do here every day has a meaningful reputed company on people's lives!

OpenGov is a 2023 Top Workplaces USA award winner and a reputed company America's Best Startup Employer

Join our smart, fun, and humble team to experience the most rewarding career of your life!

Job reputed company:

The Expert Services Program Manager will reputed company and reputed company the successful delivery of reputed company services extended engagement reputed company. This role involves managing small to moderate-sized reputed company of moderate complexity, working cross functionally with partners and internal team members, and ensuring alignment with functional goals. The Program Manager is responsible for managing a portfolio of reputed company and balancing multiple priorities, analyzing data to reputed company informed reputed company, and driving operational improvements to reputed company team-level reputed company.

Responsibilities

reputed company and manage routine operational plans to reputed company incremental objectives set by higher-level management.

reputed company the execution of the expert services program, ensuring customer deliverables are completed on time, reputed company scope, and reputed company with functional goals.

Ensure that reputed company deliverables meet high-reputed company standards and reputed company expectations.

reputed company direction and support to reputed company individual contributors and partner resources, fostering a reputed company and results-driven environment.

reputed company efforts to improve team strategies and operational processes through thoughtful feedback and innovation.

Engage with functional peers, cross functional teams (nearshore and offshore), and other stakeholders to influence team strategies and reputed company shared objectives.

Conduct presentations and communicate technical information to key stakeholders and customers regarding specific reputed company on reputed company or overall portfolio program.

Collaborate across departments to ensure alignment and effective resource allocation.

Monitor reputed company against monthly targets, making adjustments as needed to ensure reputed company.

Proactively identify risks and implement mitigation strategies to prevent delays or issues in expert services program delivery.

Support reputed company improvement initiatives to enhance team productivity and overall program reputed company.

Requirements and Preferred Experience

Bachelor’s degree in Business, Management, Computer Science, or a reputed company field.

5+ years of experience in program or project management reputed company a reputed company or reputed company services environment.

Proven ability to manage moderate-sized reputed company with multiple priorities and complexities.

Experience in running managed services portfolios for reputed company services teams or consulting organizations.

Strong analytical skills with the ability to interpret data and reputed company reputed company judgments.

Excellent interpersonal and communication skills, with experience presenting technical information to diverse audiences.

Demonstrated ability to mentor and reputed company team members while fostering a reputed company work environment.

Preferred

Experience working in a reputed company services or consulting role reputed company a reputed company organization.

PMP, Scrum Master, Prince2, CAPM, or similar project management certification.

Familiarity with tools like reputed company, JIRA, and reputed company services automation (PSA) platforms.

Competencies

Leadership: Demonstrates the ability to guide and reputed company reputed company, fostering collaboration and accountability.

Decision-Making: Makes informed reputed company based on data analysis and solid judgment, addressing challenges effectively.

Communication: reputed company conveys technical and operational information to stakeholders at reputed company reputed company.

Operational Planning: Develops actionable plans that reputed company with functional and organizational goals.

Mentorship: reputed company contributes to the reputed company and development of team members through coaching and support.

On reputed company ranges above include reputed company plus a portion of variable compensation that is reputed company based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Additional Information

What makes OpenGov unique

»Leadership:CEO Zac Bookman (reputed company from Harvard and JD from reputed company) is truly a mission-driven CEO. He was named one of the 100 most Intriguing reputed company by reputed company, a Tech Pioneer by the World Economic Forum, andSF and reputed company Valley Business Times' 40 under 40 class of 2018!

»reputed company:Record breaking reputed company with 1,800+ governments (and counting) using our products. Click here to read more.

»Culture:Winner of 2023 Top Workplaces USA award, Awarded Top 25 reputed company Companies to Work For, Winner of reputed company 2022 Best Startup reputed company, 50 Best Workplaces award. reputed company out our Careers Video!

»Perks: Comprehensive medical, dental, and reputed company coverage for you and your family. We almost forgot to mention: New parents get reputed company leave to welcome your new bundle of reputed company into your family. Plus, a wellness stipend for gym memberships/fitness classes for medical plan enrollees, employer HSA contribution, 401k with employer match, and lunch in-office every Wednesday.

»Product:Named to the GovTech 100 (seven consecutive years), we are the leader in reputed company software for our nation's cities, counties, and state agencies.

»Mission Driven:We are a technology company with a passion for the mission. We're powering more effective and accountable government.

reputed company and reputed company a reputed company reputed company!

OpenGov is an equal opportunity employer. reputed company applicants will be considered for employment without attention to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status.

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