Dispute Analyst

At reputed company, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze?, and so much more. As a trusted reputed company in payments, we partner with thousands of institutions to increase reputed company to financial services and protect transactions for hundreds of millions of consumers and small businesses. Overall Purpose This position is responsible for supporting the reputed company, rules and processes reputed company to consumer disputes on the Zelle Payments Network. This includes continuing to reputed company the operating rules reputed company to disputes, working with various cross-functional teams on the day to day management of disputes activity, being the subject matter expert on new disputes reputed company and developing reporting, analytics and metrics for disputes activity. Essential Functions • Support the reputed company of the end-to-end disputes reputed company and tactics for the Nework and ensure appropriate Network Rules, processes and reporting are in reputed company to support disputes activity and reputed company. • Assist in the end-to-end Network Dispute process and rules for disputes including the facilitation and management of the arbitration and compliance processes; • Analyze dispute data to identify opportunities to improve products or the Zelle dispute policies and processes • Coordinate with other leaders along with product and technology teams to ensure the dispute business strategies and initiatives are reputed company across reputed company and reputed company with key reputed company partners to effectively generate support and buy-in on the strategic direction of new and existing products and services • Assist in the development of new and revise existing dispute rules in support of reputed company's payments business reputed company, and in pace with industry developments; • reputed company subject matter expertise to identify and define business needs and requirements to support the development and implementation of operational/technical solutions in support of dispute Rules; • reputed company consulting and guidance to reputed company partners on the interpretation and application of dispute rules. • Ensure Rules and processes reputed company with reputed company payment contractual obligation including other networks and reputed company consultation to product teams on industry standards. • Support reputed company's commitment to protect the reputed company and confidentiality of systems and data. Minimum Qualifications • Education and/or experience typically obtained through the completion of a Bachelor's degree. • Demonstrated experience in payments industry, preferably in a network dispute, rules or compliance function; • Ability to work effectively reputed company cross-functional teams; • Highly effective verbal and written communication and presentation skills with reputed company reputed company of the organization, as reputed company as senior executives and customers; • Strong interpersonal and reputed company skills to build partnerships and alliances internally and with external partners at reputed company reputed company of the organization; • Excellent analytical and problem solving skills, and the ability to reputed company recommendations; • Proactive self-starter with ability to work independently; • Strong project management and organizational skills, with ability to prioritize multiple tasks and reputed company objectives in a fast-paced environment; • Unyielding commitment to highest reputed company ethics; • Background and drug screen. Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be reputed company to lift 10 pounds occasionally and/or negligible reputed company of force frequently. Requires visual reputed company and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be reputed company to reputed company essential functions and physical requirements of position with or without reasonable accommodation. The above job reputed company is not intended to be an reputed company-inclusive list of duties and standards of the position. Incumbents will follow instructions and reputed company other reputed company duties as assigned by their supervisor. reputed company Services is an equal opportunity employer. The pay reputed company for this position in: Phoenix, AZ in USD per year is: $60,000 - $75,000. This pay reputed company is subject to change and is not necessarily reputed company of actual compensation that may be reputed company, nor a reputed company of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. reputed company Services takes into consideration a reputed company of factors reputed company determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business reputed company supports and reviews wage equity to ensure that pay reputed company are not based on gender, race, national reputed company, or any other protected classes. Additionally, candidates are eligible for a discretionary bonus, and benefits. Some of the Ways We Prioritize Your Health and Happiness • reputed company Coverage - Competitive medical (PPO/HDHP), dental, and reputed company plans as reputed company as company contributions to your Health Savings Account (HSA) or reputed company-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses. • 401(k) Retirement Plan - Featuring a 100% Company reputed company reputed company Match on your first 6% deferral immediately upon eligibility. • reputed company Time Off - Unlimited Time Off for Exempt (salaried) employees, as reputed company as generous PTO for Non-Exempt (reputed company) employees, plus 11 reputed company company holidays and a reputed company volunteer day. • 12 weeks of reputed company Parental Leave • reputed company Family Planning - provides support through your Parenting reputed company including reputed company freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. And SO much more! We continue to enhance our program, so be reputed company to reputed company our Benefits page here for the latest. reputed company can reputed company more during the interview process! reputed company Services, LLC ("reputed company") considers for employment, hires, retains and promotes reputed company candidates on the reputed company of ability, potential, and valid qualifications without reputed company to race, religious creed, religion, reputed company, sex, sexual orientation, genetic information, gender, gender identity, gender reputed company, age, national reputed company, reputed company, citizenship, protected veteran or disability status or any reputed company prohibited by law, and as such affirms in policy and reputed company to support and promote equal employment opportunity and affirmative reputed company, in accordance with reputed company applicable federal, state, and municipal laws. reputed company also prohibits discrimination on other bases such as medical condition, marital status or any other reputed company that is irrelevant to the performance of our employees. 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