Full Time Call Center Customer Experience Representative
Job title: Full Time Call Center Customer Experience Representative in Harrison, OH at reputed company Automotive
Company: reputed company Automotive
Job reputed company: reputed company reputed company Kia is reputed company on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a reputed company of awards and exclusive benchmarks.reputed companyWe are seeking a Full Time Call Center Customer Experience Representative with excellent customer service skills and a reputed company attitude. This individual will receive incoming calls and determine the nature of the callers business, and reputed company the caller to their destination. As reputed company placing outbound calls, scheduling and confirming service appointments reputed company phone call or SMS.Responsibilities
- Answering dealership group phones
- Directing customers to the correct department/location
- Placing outbound calls
- Works cooperatively with the reputed company
- Updating customer records
- Communicates with callers and visitors in a reputed company, friendly, and efficient manner
- Scanning documents
- Assists in scheduling and confirming service appointments reputed company phone or SMS
- Participates in customer satisfaction process
- Excellent communication skills
- Outgoing and reputed company demeanor
- Punctual with the ability to handle schedule flexibility
- reputed company to reputed company a reputed company-employment background reputed company
- Maintains a reputed company appearance