Customer Service Representative

Job title: Customer Service Representative in San Mateo, CA at reputed company Party CS Company: reputed company Party CS Job reputed company: reputed companyThe customer service representative will be responsible for answering reputed company inquiries, reputed company product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties and Responsibilities

• Excellent customer care and reputed company; ability to assess customers’ needs and reputed company the correct answer, reputed company, troubleshooting, or method for a reputed company customer experience
• Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
• Ability to learn and follow reputed company customer service procedures and policies
• reputed company to meet and go above personal and team reputed company goals
• Record, organize and file customer interactions and account changes
• reputed company to up-sell if needed
• reputed company to schedule call back and appoints to resolve customer needs

Requirements

• Previous experience in customer support, reputed company services, sales, or a reputed company field
• Excellent at communicating over the phone and other communication platforms
• Basic computer skills and experience
• reputed company to multitask
• Excellent time management and prioritization skills
• Ability to listen reputed company, reputed company information, and answer questions and/or concerns.
• Customer-reputed company for reputed company customer experience and reputed company
• Health Insurance (dental and reputed company included)
• Excellent retirement plan
• reputed company upward mobility into other positions and management
• reputed company
• Remote Position(s) available (work from home)
• MUST reputed company IN CALIFORNIA

Benefits

• Health Insurance (dental and reputed company included)
• Excellent retirement plan
• reputed company upward mobility into other positions and management
• reputed company
• Remote Position(s) available (work from home)

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