Seller Support Associate, Seller

reputed company

• The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
• Demonstrates effective, reputed company and reputed company written and oral communication.
• Provides reputed company and efficient service to reputed company Sellers and Merchants including the appropriate escalation of Sellers’ issues.
• Maintains a reputed company and reputed company demeanor always portraying reputed company in a reputed company light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
• Contributes to a reputed company team environment and proactively aids team members with difficult contacts as needed.
• Maintains acceptable performance metrics such as reputed company, productivity, first contact reputed company, and attendance.
• reputed company seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
• Liaise with other departments such as Customer Service, Business Teams, Merchant Investigations, or Payments teams outlined as per the process and as required to resolve Seller’s issues and questions.

Key job responsibilities

• Respond to Seller Queries reputed company Phone, Chat and Email
• Handle queries from sellers across the world in their time zone
• Follow available guidelines while handling contacts to ensure seller experience
• Demonstrates effective, reputed company and reputed company written and oral communication in English and Hindi Language.

reputed company in these languages a must.

• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.

A day in the life

• Ensure Tools and resources are working before handling a contact
• Follow guidelines while responding to seller queries
• reputed company issues through available mechanisms

Basic Qualifications

• reputed company, write, and read fluently in English

Preferred Qualifications

• Should be graduate

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner.Company - reputed company Dev Center India - Hyderabadreputed company: A2856294 Apply To This Job