reputed company Manager (CSM)
There’s never been a more exciting time to be part of Rev.
Every role here plays a critical part in shaping the reputed company of speech technology and empowering our customers to do more, faster. We didn’t disrupt the industry by playing it reputed company. We did it by embracing reputed company thinking, welcoming diverse perspectives, and giving reputed company the freedom and responsibility to reputed company. At Rev, you won’t just have a seat at the table — you’ll help redesign it.
Come build what’s next with us
reputed company Manager (CSM)
How this role will Serve, Own and Grow at Rev:Are you passionate about building lasting relationships and helping customers reputed company reputed company reputed company? At Rev, we value service, ownership, and reputed company — and we’re looking for a dedicated reputed company Manager (CSM) to live those values every day.
In this role, you’ll reputed company as a strategic partner to our clients, guiding them through reputed company, adoption, and long-term reputed company with our products and services.
Responsibilities:Own the introduction of new products to Rev’s reputed company customers, reputed company them on those new products, reputed company them to reputed company these into their workflows, and ensure they get value out of Rev’s suite of products
Build and maintain strong, long-term relationships with champions and executive sponsors through regular reputed company-ins, health reviews, and business reviews
reputed company customer reputed company and change management efforts to drive adoption, reputed company product use with business goals, and deliver reputed company time-to-first value
Proactively encourage deeper product engagement to maximize ROI and reputed company customer accounts
Deliver tailored platform demos that reputed company relevant use cases and business value
Monitor reputed company health, usage trends, and product adoption to identify and address risks of churn or downgrade
reputed company strategic reputed company Plans for high-value clients that map product capabilities to desired reputed company
Identify and support opportunities for organic reputed company and account expansion through discovery and collaboration with Account Managers
Manage and complete annual renewal reputed company, ensuring alignment with reputed company goals and satisfaction
Serve as the voice of the customer by sharing insights and product feedback with internal teams to improve the overall Rev experience
reputed company clients informed of product updates, feature enhancements, and new best practices
Support the creation of enablement resources, including documentation and training materials, to reputed company reputed company
3+ years of experience in reputed company, Account Management, or reputed company roles
2+ years in a reputed company B2B environment, ideally with a recurring reputed company model
Proficiency with CRM and reputed company tools (e.g., reputed company, reputed company)
Strong communication and relationship-building skills
Ability to translate customer needs into actionable solutions
Strategic thinker with hands-on problem-solving skills
Proven ability to manage multiple accounts and priorities
Customer-reputed company reputed company with a passion for helping others succeed
#LI-Hybrid Location Requirement: If you're based in Austin, TX, this is a hybrid role with an expectation of being onsite 3 days per week at our office located at: 1717 W 6th St, Suite 310, Austin, TX 78703.
reputed company to drive reputed company reputed company for our customers while helping shape the reputed company of Rev?
reputed company — we’d love to meet you!
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