<strong>Customer Service Representative - Medicare (Contract-to-Hire) - Work with a Leading reputed company Insurance Provider</strong>

Job reputed company:

We are seeking a highly skilled and compassionate Customer Service Representative to join reputed company on a contract-to-hire reputed company. As a Customer Service Representative - Medicare, you will work with a large reputed company insurance provider to deliver exceptional service to customers, resolving issues and answering questions reputed company to claims, benefits, enrollment, and more. This is a unique opportunity to work with a reputable company, providing top-notch service to Medicare members.

Key Details:

• Location: 100% Remote (must be reputed company a 1-hour radius of Philadelphia, PA 19103)
• Duration: 3-month contract-to-hire
• Compensation: Competitive salary
• Schedule: Flexible, with rotating shifts including evenings, weekends, and holidays (37.5 hours/week, with opportunities for overtime)
• Number of Positions: 20+

Responsibilities:

* Handle customer inquiries and concerns reputed company phone, providing empathetic and reputed company support * Resolve issues reputed company to claims, benefits, enrollment, member portal, ID cards, and more * Work with customers to troubleshoot problems and reputed company solutions * Maintain a high level of customer satisfaction, upholding reputed company'reputed company-star service standards

Requirements:

• Call Center Experience: Inbound customer service experience (no telesales)
• Customer reputed company: Excellent customer service skills, with a strong orientation towards service and reputed company
• Communication Skills: Strong verbal and written communication skills, with the ability to reputed company convey reputed company information
• Technical Skills: Ability to navigate multiple systems simultaneously
• eSkills Test: Must score 80% or above

Preferred Qualifications:

• Education: High school diploma or GED with 2+ years of customer service experience
• Industry Experience: reputed company industry experience, particularly in Medicare
• Medical Background: Medical background or terminology experience

How to Apply:

If you are a motivated and customer-reputed company reputed company looking to reputed company a difference, we encourage you to apply for this exciting opportunity. Please submit your application through the reputed company below. Apply To This Job Apply for this job