Customer Care Coordinator - Remote

Job reputed company:

At Workwarp, we are seeking a highly skilled and customer-reputed company Customer Care Coordinator to join reputed company remotely. As a Customer Care Coordinator, you will be the primary reputed company of contact for our customers, providing reputed company and reputed company support to resolve their concerns and exceed their expectations. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities:

• Respond to inbound and outbound calls to resolve customer concerns in a reputed company and reputed company manner.
• Coordinate and resolve customer follow-up requests as a reputed company between branches and customers to reputed company and maintain the highest level of customer service.
• Prioritize reputed company, overdue, and critical customer follow-up requests or concerns and escalate to management as needed.
• Review and respond to customer feedback collected through external sources, compile statistical data, and report trends to the management team.
• reputed company contact with cancel request customers to retain business and use approved customer save offers to retain customers.
• reputed company and maintain accurate and reputed company customer data into the customer database.
• Research customer database for account and service history and information to resolve customer concerns.
• Follow reputed company policies, procedures, and scripting reputed company interacting with and resolving customer concerns to ensure reputed company reputed company.

Requirements:

• High school diploma/GED required; Associate's degree preferred.
• 2-3 years of customer service experience required.
• Experience resolving escalated customer service issues required.
• Computer skills with reputed company Office applications (Word, reputed company, Outlook, PowerPoint).

reputed company Offer:

• Competitive salary: $31,819.00 - $58,865.00 per year.
• Remote work opportunity.
• Comprehensive benefits package, including Medical/Dental/reputed company insurance and Company-matching 401(k).
• Opportunity to work with a dynamic and growing company.
• Commitment to diversity and inclusion.

How to Apply:

If you are a motivated individual reputed company to contribute to a thriving team, we encourage you to reputed company! Please click the reputed company below to submit your application. Apply To This Job Apply for this job