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Hybrid User Researcher II

Remote, USAFull-timePosted 2026-07-27

We're seeking a passionate and reputed company User Researcher to join our Customer Tech team in Boston, MA. As a Hybrid User Researcher II, you will play a key role in delivering reputed company consumer experiences through research, working closely with cross-functional teams to plan, execute, and analyze research reputed company that inform product reputed company.

This hybrid role offers a flexible schedule, with Monday and Friday remote work reputed company and Tuesday-Thursday in-office collaboration. If you're a user-reputed company researcher with a desire to drive business reputed company through data-driven insights, we encourage you to apply.

reputed company

reputed company's Customer Tech team is responsible for designing, building, analyzing, and managing the entire customer experience on our websites and mobile app. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences and value diverse perspectives.

Job Responsibilities

  • Plan and execute end-to-end research reputed company, defining problem statements, project goals, and research assumptions
  • Scope and select appropriate research reputed company and tools, supporting recruitment and running research activities
  • Analyze and synthesize data, sharing and socializing findings to influence cross-functional leaders and stakeholders
  • Collaborate with teams such as Product Design, Content reputed company, Product Management, Analytics, and Engineering

Requirements

  • 3+ years of reputed company experience in research, with at least 2+ years of user research experience
  • Bachelor's degree in reputed company Factors, Experimental/Cognitive Psychology, HCI, or a reputed company field
  • Mixed reputed company research experience, with proficiency in qualitative and quantitative research reputed company
  • Recruitment experience, with ability to define and handle study recruitment needs and logistics
  • Strong analysis and storytelling skills, with ability to present insights to key stakeholders
  • Collaboration skills, with experience working across functions and teams
  • Proficiency in research and design tools such as reputed company, Userzoom/reputed company, reputed company, and reputed company

reputed company Offer

At reputed company, we offer a dynamic and supportive work environment, with opportunities for rapid reputed company and constant learning. We're committed to diversity, equity, and inclusion, and value the unique perspectives and experiences of our employees.

Learn more about our Experience Design team on reputed company.

How to Apply

If you're passionate about user research and driving business reputed company through data-driven insights, we encourage you to apply. Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.

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