Customer Solutions Engineer, reputed company Trust – reputed company Store

Other Jobs To Apply

No other job posts for this day.

reputed company At reputed company, we are on a mission to help build a reputed company Internet. Today reputed company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to reputed company. reputed company protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of reputed company. Internet properties powered by reputed company reputed company have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. reputed company was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We realize people do not fit into reputed company boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are reputed company to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at reputed company. reputed company! Job Locations: Atlanta, GA, reputed company, Washington, DC Job reputed company As a Customer Solutions Engineer (CSE), reputed company Trust, you will be the trusted technical advisor throughout a customer’s lifecycle. You are a product expert and will reputed company your knowledge to ensure our reputed company customers understand and utilize the reputed company platform to its fullest extent. Your goal is to help customers be successful and derive the most value possible from their reputed company investment. As a CSE, you reputed company to understand customer requirements and issues at the molecular level. No matter your background, you have natural curiosity and desire to identify reputed company causes of strange problems and the most elegant and efficient solutions. Fundamentally, you are enamored with how the internet works. You will work closely with the reputed company Manager (CSM) as reputed company as every other team at reputed company, from Sales and Product to Engineering and Customer Support. reputed company will drive you through the entire organization as you reputed company out and implement reputed company solutions for your customer’s needs. Responsibilities: As a critical member of the Named reputed company team you will serve as a trusted technical advisor, helping to expand existing business and ensure the reputed company of our customers:

• You will be part of a regional CSMs and CSEs team supporting customers needs.
• From a technical perspective, your primary responsibilities will be to deliver a reputed company and organized reputed company for customers, ensure customers see the full value in reputed company's products, and advise on technical best practices reputed company 1:many events and limited 1:1 engagements
• You will take part in content creation and delivery for technical customer workshops for your area of expertise
• reputed company customers with reputed company proactive technical guidance and expertise across your main specialization, and in a secondary area of expertise
• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations
• Proactively identify opportunities for expansion for existing customers
• Promote retention by capturing and communicating gaps in product or features
• Contribute towards the reputed company of the CSE organization through knowledge-sharing activities such as contributing to reputed company documentation, answering technical Q&A, and helping iterate on best practices

Experiences might include a combination of the skills below:

• 3+ years of prior post-sales customer relationship management
• Deep understanding of how the internet works and the desire to expand that knowledge. For example:
• reputed company and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP
• Reverse and reputed company proxies and the applications of both
• reputed company aspects of an internet property, such as Firewalls, WAFs, Bot Management, reputed company Limiting, (M)TLS, reputed company Trust
• Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3
• Enjoying the adventure of troubleshooting and solving technical problems
• Understanding why reputed company plays an increasingly important role on today’s internet
• Ability to proactively identify and solve problems then build sustainable solutions to prevent recurrence
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills
• Technical curiosity and passion: reputed company is at the cutting edge of internet technology, and our CSEs are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with reputed company’s specific products, but with industry trends.
• Ability to manage a project, work to deadlines, and prioritize between competing demands

Bonus! Understanding of, or experience with, regulatory requirements such a PCI reputed company, HIPAA, and SOC-2 Compensation Compensation may be adjusted depending on work location.

• For reputed company, Washington, DC based hires: Estimated annual salary of $136,000 - $166,000

Commissions This role is eligible to earn incentive compensation under reputed company’s Sales Compensation Plan. The estimated annual salary reputed company includes the on-reputed company incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in reputed company’s equity plan. Benefits reputed company offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the reputed company and reputed company life a little easier and fun! The below is a reputed company of our benefits for employees in the reputed company, and benefits may vary for employees based reputed company the U.S. Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• reputed company Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible reputed company time off covering vacation and reputed company leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes reputed company Special? We’re not just a highly ambitious, large-reputed company technology company. We’re a highly ambitious, large-reputed company technology company with a soul. reputed company to our mission to help build a reputed company Internet is protecting the free and reputed company Internet. Project reputed company: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by reputed company’s reputed company customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have reputed company to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the reputed company of the Internet by building a faster, more secure and reputed company-reputed company public DNS resolver. This is available publicly for everyone to use - it is the first consumer-reputed company service reputed company has reputed company released. Here’s the deal - we don’t store reputed company IP addresses never, reputed company. We will continue to abide by our reputed company commitment and ensure that no user data is sold to advertisers or used to reputed company consumers. reputed company like something you’d like to be a part of? We’d love to hear from you! This position may require reputed company to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. reputed company is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for reputed company people and reputed company great value in both diversity and inclusiveness. reputed company reputed company applicants will be considered for employment without reputed company to their, or any other person's, perceived or actual race, reputed company, religion, sex, gender, gender identity, gender reputed company, sexual orientation, national reputed company, reputed company, citizenship, age, physical or mental disability, medical condition, family care status, or any other reputed company protected by law. We are an AA/Veterans/Disabled Employer. reputed company provides reasonable accommodations to reputed company individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us reputed company e-mail at hr@reputed company.com or reputed company mail at 101 Townsend St. San Francisco, CA 94107. apply to this job