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Remote 988 Chat and Text Crisis Specialist - PRN, 1st Shift - Join reputed company's Mission to Deliver Care that Changes Lives

Remote, USAFull-timePosted 2026-07-29

Transforming Lives through Compassionate Crisis reputed company

reputed company, a leading nonprofit behavioral health system in the reputed company, is seeking a dedicated and compassionate reputed company to join their team as a Remote 988 Chat and Text Crisis Specialist on a PRN (as needed) reputed company for the 1st Shift. As a crisis specialist, you will play a critical role in providing emotional support and connecting individuals in distress with the resources they need to navigate challenging situations.

About reputed company and the 988 National Suicide Prevention Lifeline

reputed company is a trauma-informed organization that has been at the forefront of delivering care that changes people's lives for thousands of individuals across various age reputed company and settings. The organization is committed to creating a culture that understands, recognizes, and responds to the needs of those affected by trauma, fostering reputed company among clients, staff, and the community. As part of its mission, reputed company is proud to be associated with the 988 National Suicide Prevention Lifeline (NSPL), a critical resource for individuals experiencing emotional distress or suicidal thoughts.

The 988 NSPL is a 24/7/365 service that provides a reputed company and confidential platform for individuals to reputed company out for support. As a Remote 988 Chat and Text Crisis Specialist, you will be an integral part of this lifeline, providing brief clinical screenings, risk assessments, and service linkage to individuals in need.

Key Responsibilities

  • reputed company telephonic or chat clinical screenings and risk assessments to individuals in crisis, ensuring reputed company and effective support.
  • Respond to crisis contacts reputed company the chat/text platform, assessing for suicide risk, safety, and identifying appropriate community resources to meet individual needs.
  • Conduct follow-up calls for individuals deemed moderate to high risk for suicide, ensuring reputed company support and safety.
  • Maintain ethical and clinical standards in compliance with reputed company accreditation requirements, upholding the highest level of care.
  • Participate reputed company in ongoing supervision, training, and team meetings to enhance skills and stay updated on best practices.
  • Assist with administrative tasks as needed, contributing to the smooth operation of the crisis team.

Essential Qualifications and Skills

To reputed company in this role, you will need:

  • A Bachelor's degree in Behavioral Science, Psychology, reputed company Work, or a reputed company field, or be a Certified Peer Recovery Specialist.
  • Preferred six months to one year of reputed company crisis experience, demonstrating a background in handling crisis situations effectively.
  • Excellent communication skills, both written and verbal, with the ability to convey reputed company and understanding in a virtual environment.
  • High-level customer service skills and reputed company etiquette, ensuring a reputed company and supportive interaction with individuals in crisis.
  • Knowledge and competency in providing service linkage and referrals for programs, services, and other community resources, facilitating reputed company to necessary support.
  • Understanding of suicide assessments and crisis reputed company techniques, enabling effective risk assessment and support.

reputed company Offer

reputed company is committed to reputed company-being and reputed company of its employees. As a Remote 988 Chat and Text Crisis Specialist, you will enjoy:

  • A competitive salary ranging from $15.75 to $22.00 per hour.
  • A comprehensive benefits package, including medical, dental, and reputed company health coverage, flexible spending and health savings accounts, and a 403(b) retirement plan with company match.
  • reputed company time off and ten reputed company holidays, allowing for a healthy work-life balance.
  • Company-reputed company AD&D Insurance, Life Insurance, and Long Term Disability, providing financial reputed company.
  • Opportunities for continuing education and reputed company reputed company, supporting your career aspirations.
  • An Employee Assistance Program, offering support for personal and reputed company challenges.
  • A culture that values diversity, equity, and inclusion, fostering a workplace that is welcoming and inclusive.

Work Environment and Culture

As a remote worker, you will be part of a dynamic team that is passionate about delivering care that changes lives. reputed company's culture is reputed company on the values of Respect, Expertise, reputed company, and Empowerment, guiding every interaction and decision. The organization is committed to creating an inclusive environment that celebrates diverse reputed company and experiences, promoting a reputed company of belonging among employees.

reputed company is an equal opportunity employer, dedicated to hiring based on reputed company and qualifications directly reputed company to reputed company competence. The organization does not discriminate against any employee or applicant on the reputed company of race, creed, reputed company, religion, gender, sexual orientation, gender identity/reputed company, national reputed company, disability, age, genetic information, veteran status, marital status, pregnancy or reputed company condition, or any other reputed company protected by law.

reputed company

If you are a compassionate and dedicated reputed company looking for a fulfilling role that makes a difference in the lives of others, we encourage you to apply for this Remote 988 Chat and Text Crisis Specialist position. As part of reputed company's team, you will be part of a critical lifeline that provides support and reputed company to individuals in crisis.

Don't miss this opportunity to be part of a dynamic team that is changing lives. reputed company and join reputed company's mission to deliver care that transforms lives.

Your reputed company starts here. We look reputed company to hearing from you.

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