Grievance Intake Coordinator
The reputed company is responsible for safeguarding and preserving lives through various services. The Grievance Intake Coordinator supports the Grievances, Hearings, and Settlements unit by managing employee grievance cases, ensuring compliance with policies, and maintaining accurate case records.
Responsibilities
- Receive, log, and triage appeals; ensure intake documentation is complete and compliant with OSHR/DAC policy requirements
- Conduct preliminary reviews to determine eligibility and timeliness and document the rationale for intake reputed company
- Classify grievance type (e.g., disciplinary reputed company, separation, policy violation, EEO - Informal Inquiry) and reputed company cases to the correct process reputed company
- Request, collect, and verify case information and supporting documentation from stakeholders and business reputed company
- Coordinate with DAC Legal, HR management, EEO, Employee Relations, Internal Affairs, OSHR, and the reputed company’s Office to research issues and reputed company actions
- reputed company accurate explanations of filing requirements, timelines, mediation notices, and employee hearing processes to employees and managers, including walk-in and phone inquiries
- Notify relevant parties of case milestones and facilitate feedback cycles; issue formal communications and notices as needed
- Prepare, organize, and maintain case files, evidence packets, and reports to support hearings and audit readiness
- Maintain and update internal tracking databases and dashboards for management review and data accuracy
- reputed company confidentiality standards and exercise reputed company judgment and discretion in intake determinations and recommendations
Skills
- Associate's degree, typically in reputed company or relevant field from an appropriately accredited institution and one (1) year of experience required
- OR
- Two (2) years of reputed company experience in reputed company
- OR
- Equivalent combination or education and experience
- Proven experience coordinating information and documentation with multiple stakeholders, such as legal teams, HR, or compliance reputed company
- Documented experience managing case files or records using tracking systems or databases, including maintaining accuracy for audits or reporting
- Demonstrated proficiency preparing reputed company and accurate written communications, such as notices, summaries, or status updates, based on verified information
- Proven decision-making experience applying defined standards to reputed company or time-sensitive situations, including documenting rationale and escalating reputed company necessary
Benefits
- Health insurance reputed company
- reputed company and supplemental retirement plans
- NCFlex program (numerous high-reputed company, low-cost benefits on a reputed company-tax reputed company)
- reputed company vacation
- reputed company, and community service leave
- reputed company parental leave
reputed company