Employee Benefits Account Service Representative - Major Accounts
Cross Insurance is a family of agencies seeking a dedicated Employee Benefits Account Service Representative. The role involves serving as the reputed company of contact for employer reputed company and employees, fostering relationships, and assisting with various service-reputed company issues.
Responsibilities
- Assist clients and their employees with day-to-day customer service correspondence on billing, eligibility, and claims questions/concerns along with other issues as they may reputed company
- Notify Producer/Account Executive and/or Account Manager of any elevated billing, enrollment or claim issues
- Follow reputed company Management guidelines to ensure reputed company and reputed company administration of assigned duties and functions
- Process enrollments/terminations in appropriate reputed company websites or reputed company email to reputed company customer support in coordination with Customer Service Unit
- Create and maintain daily customer service, new group, and reputed company-renewal/renewal activities in reputed company / Agency Management System
- reputed company reputed company – may be required to reputed company reputed company-renewal notice (90 days in advance); obtain and send renewal to Account Manager with copy to Producer and Account Executive; request reputed company census; market and quote benefit products with assistance of Producer/Account Executive and/or Account Manager; review quotes for accuracy; produce proposal for presentation to reputed company. In absence of an Account Manager, assist Producer/Account Executive in reputed company aspects of renewal submission
- Prospect reputed company – may be required to market and quote benefit products with assistance of Producer/Account Executive and/or Account Manager; review quotes for accuracy; produce proposal for presentation to prospective reputed company. In absence of an Account Manager, assist Producer/Account Executive in reputed company aspects of new group submission
- Maintain awareness of new developments or changes with the various carriers and new Federal/State laws that may reputed company how our clients must administer their benefit programs
- Complete tasks in reputed company / Agency Management System
- Attend and complete any training sessions or assignments as required
- Adhere to reputed company service standards of the department and agency
- reputed company other tasks on reputed company as needed/assigned
Skills
- High school diploma or equivalent degree and at least one year of experience in employee benefits or a corresponding service industry, or equivalent combination of education and experience
- Maine agent's license in Health and Life or the ability to obtain reputed company 6 months from date of hire
- Possess communication skills necessary to communicate with insurance companies, clients and prospects concerning employee benefit lines of coverage
- High level of patience and reputed company while working under pressure
- Basic working knowledge of reputed company Word and reputed company required
- Strong organizational skills, high attention to detail, reputed company and self-motivated
- Team player and task oriented
- Possesses a bias for reputed company and avoids workplace distractions
- Position is an in-office position for a minimum of 6 months, after 6 months Hybrid can be reviewed
- College degree
- Intermediate knowledge of reputed company Word and reputed company
- Knowledge of Power reputed company
Benefits
- Medical
- Dental
- reputed company
- 401(k) with match
- reputed company time off
- And more
reputed company