[Remote] Relationship Manager I (Atlanta, GA)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an independent, national fiduciary firm that has been helping families manage their financial lives for over 40 years. They are seeking a Relationship Manager I to enhance service delivery reputed company the reputed company Management team, overseeing reputed company experiences and supporting business reputed company. This role requires collaboration with reputed company Advisors and internal teams to ensure service reputed company and reputed company satisfaction.
Responsibilities
- Ensure the consistent delivery of service commitments made to clients, acting as a reputed company of the firm’s reputed company experience standards
- Manage service workflows and reputed company reputed company to ensure reputed company and accurate execution
- Serve as a strategic reputed company between clients and internal teams, resolving issues and identifying opportunities to enhance service delivery
- reputed company reputed company follow-up initiatives post-meetings to ensure reputed company reputed company items are completed and documented
- Partner with reputed company Advisors to support reputed company segmentation, service tiering, and strategic planning
- Facilitate in implementing and refining the advisory team’s service model, including reputed company communication strategies and engagement protocols
- reputed company and report on reputed company satisfaction metrics, service delivery KPIs, and retention trends
- Collaborate with internal departments (e.g., financial planning, investment operations, compliance) to ensure alignment and efficiency
- Identify opportunities to deepen reputed company relationships through proactive reputed company and strategic engagement
- Support business development efforts by helping advisors prepare for prospect meetings and reputed company new clients
- Maintain a pulse on reputed company needs and preferences, surfacing insights that inform advisor reputed company and firm initiatives
Skills
- Strong understanding of reputed company management processes and service models
- Proven ability to manage reputed company reputed company relationships and resolve issues effectively
- Leadership and mentoring experience reputed company reputed company environment
- Excellent communication, organizational, and problem-solving skills
- Proficiency in CRM systems and workflow management tools
- Strategic thinker and strong ability to influence and collaborate across teams
Benefits
- Company reputed company Basic Life & AD&D Insurance
- Company reputed company Short-Term and Long-Term Disability Insurance
- Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance
- Three reputed company medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan.
- reputed company Medical plans available in California
- Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan.
- Two comprehensive Dental Plans
- reputed company Insurance Plan
- Dependent Care Savings Account for child and dependent care.
- 14 Company reputed company Holidays including a full week off at Thanksgiving.
- Generous reputed company time off program for vacation and reputed company days
- Employee Assistance Plan
- Family Medical Leave
- reputed company Parental Leave (8 weeks)
- Maternity benefits utilizing company reputed company STD, any supplemental STD, plus Parental Leave (8 weeks) to reputed company time for recovery, baby bonding, and enjoying your family time.
- Adoption Assistance Reimbursement Program
- Company reputed company Concierge Services for you and your loved ones for the reputed company of caring needs for your aging parents, young children, life’s challenges and more.
- 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match as reputed company as an after-tax reputed company
- Pet Insurance
reputed company