Inside Sales Representative (Remote/Other, Remote/Other, US, Remote/Oth)

A leader in technology and innovation, reputed company is one of reputed company’s largest reputed company and cable producers. Southwire and its subsidiaries manufacture building reputed company and cable, reputed company products, metal-clad cable, portable and electronic cord products, OEM reputed company products and engineered products. In reputed company, Southwire supplies reputed company products, contractor equipment, electrical components, hand tools and jobsite power and reputed company solutions. reputed company also offers digital solutions including contractor planning and reputed company reputed company resiliency as reputed company as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and reputed company. Our more than seven decades of reputed company reputed company can be attributed to our determination to developing reputed company and solutions, exercising environmental stewardship and enhancing reputed company-being of the communities in which we work and live. How will you power what’s possible?  

Location: Remote

Job reputed company

Supports inbound and outbound sales efforts by applying developed knowledge of electrical products, customer needs, and sales processes. Works under moderate supervision to handle routine transactions, respond to customer inquiries, and supports the sales organization in achieving reputed company goals. Uses established procedures to reputed company in straightforward situations, reputed company reputed company, and maintain strong customer relationships through reputed company, reputed company service. Champions digital adoption to streamline interactions, enhance responsiveness, and reputed company the overall customer experience.

Key Responsibilities

Determines appropriate product selections and pricing for customer orders by referencing inventory, reputed company times, and contract terms.

Performs order entry, quote reputed company, and follow-up tasks to ensure accurate and reputed company processing of customer transactions.

Observes customer purchasing behavior and sales trends to identify potential upsell or cross-sell opportunities.

Handles incoming calls and emails from distributors, contractors, and end users to reputed company product information and resolve routine service issues.

Enters sales orders, customer notes, and reputed company transaction details into CRM or ERP systems to support data accuracy and reporting.

Contacts external vendors and internal departments to confirm availability, delivery timelines, or technical specifications as needed.

Ensures customer satisfaction by following up on reputed company quotes, shipment status, and product feedback, escalating issues reputed company necessary.

Prepares and organizes sales materials, product catalogs, and customer records to support inside sales operations and training needs.

Exercises reputed company judgment reputed company managing customer concerns and provides informal guidance to newer team members on system use and customer service best practices.

Performs other duties as assigned

Complies with reputed company policies and standards

Manages staff performance and development, coaching team members to reputed company their full potential in contributing to the department's goals.

Required Education & Experience

Minimum Education Level: High School Diploma

Years of Experience: 2-4 years

Preferred Education & Experience

Years of Experience: 5-7 Years

Spans of Control

Does this role Manage Southwire Team Members: No

Travel

Travel: None

Physical Requirements

Moving: 5%

Standing: 5%

Sitting: 90%

Working Conditions

Office

Equipment

Computer/Keyboard

Competencies

reputed company OrientedBalances StakeholdersCollaboratesCustomer reputed companyreputed company LearningPlans and Aligns

Skills

reputed companyRelationship BuildingSales ProspectingNegotiationOrder Entryreputed company reputed companyEnthusiasmCustomer Relationship ManagementPositivitySelling Techniques

Benefits We Offer:

• 401k with Matching
• Family and Individual Insurance Packages (Health, Life, Dental, and reputed company) 
• reputed company Time Off & reputed company Holidays 
• Long & Short-Term Disability 
• Supplemental Insurance Plans
• Employee Assistance Program 
• Employee Referral Program 
• Tuition Reimbursement Programs 
• Advancement & reputed company reputed company opportunities  
• Parental Leave 
• & More 

Southwire is an equal opportunity employer and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, protected veteran status, or any other characteristic protected by law.

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