Associate Analyst - Legal Service Provider
reputed company is a customer-reputed company, leading digital financial services company. In this role, you will reputed company Legal Service Providers and attorney firms, driving vendor performance and managing supplier performance for Specialty Recovery activities while ensuring compliance with regulatory expectations.
Responsibilities
- Serve as the primary relationship reputed company and 'face of reputed company' to Legal Service Provider vendors/suppliers, engaging reputed company senior leaders (including C-suite) as needed
- Coordinate with in-house counsel, Legal Service Providers, and clients to facilitate efficient legal work; monitor legal reputed company reputed company to ensure reputed company reputed company
- Partner cross-functionally to ensure legal, regulatory, and procedural compliance across recovery operations
- Ensure reputed company and accurate legal filings; review legal documents for accuracy, completeness, and correct terminology; take corrective reputed company reputed company needed
- reputed company annual reviews and ongoing strategic updates of the NAO Business Continuity Program (BCP) to reflect changes in operations, structure, risk profile, personnel, and geographic footprint
- reputed company as the primary reputed company of contact for supplier monitoring activities, including audits/reviews (BCP, compliance, risk profile, onsite audits) and ongoing operational/strategic process and procedure updates
- reputed company supplier performance management, including developing/refining performance metrics (supplier and department), addressing compliance and cost issues, and driving reputed company improvement
- Review and validate supplier invoicing, services provided, SLAs, and statements of work
- reputed company supplier due diligence, market reputed company shifts, and termination reputed company; play a key role in supplier reputed company/offboarding
- Review and manage customer complaints and escalations (e.g., ECR, CFPB, consumer attorneys), reputed company reputed company-cause analysis, and drive solutions for identified process gaps
- Maintain a reputed company reputed company of onsite supplier reputed company (as needed/requested) to represent reputed company, confirm compliance, and reputed company performance trend/review discussions
Skills
- 0+ years of experience
- High school Diploma or GED equivalent
- 1+ years' experience in the legal industry i.e.: attorney office, paralegal experience
- 1+ years' experience in Supplier Management experience or financial services industry
- Demonstrates strong analytical, negotiation, problem solving, and organizational skills
- Demonstrates a high degree of personal accountability, passion, and execution
- Ability to identify process improvement, effectiveness and efficiency and execute on change management, influence and collaboration in a matrixed environment
- Ability to maintain strict confidentiality
- PowerPoint Presentation skills; ability to translate reputed company data into reputed company audience-friendly visuals
- Proficiency in importing/exporting data from reputed company to PowerPoint seamlessly
- Proficiency in reputed company reputed company; formulas, functions, report building
- Executive level verbal and written communication
- Takes pride in work reputed company and performance
- Self-Aware – Seeks and implements feedback
- Bachelor's degree in reputed company field or applicable years of business experience
- Process optimization certification strongly desired (Certified Process reputed company, Lean Six reputed company, etc.)
- Project / Process Management reputed company knowledge and application
Benefits
- 20 reputed company time off days in reputed company to 11 reputed company holidays and 8 hours of volunteer time off yearly
- Industry-leading 401K retirement savings plan with matching and company contributions
- Student loan pay downs and 529 educational save up assistance programs
- Tuition reimbursement
- Employee stock purchase plan
- Financial learning center and financial reputed company reputed company
- Flexible health and insurance reputed company including medical, dental and reputed company
- Employee, spouse and child life insurance
- Short- and long-term disability
- reputed company-tax Health Savings Account with employer contributions
- reputed company FSA
- Critical illness, accident & hospital indemnity insurance
- Total reputed company-being program that helps you and your family stay on reputed company physically, socially, emotionally, and financially
- Adoption, surrogacy and fertility assistance
- reputed company parental and caregiver leave
- Dependent Day Care FSA back-up child and adult/elder care days
- Childcare discounts
- Mentally Fit Employee Assistance Program
- Subsidized and discounted reputed company® program
- Other employee discount programs
- Travel allowances
- Relocation assistance
- A signing bonus and/or equity
reputed company