Call Center Consultant I
reputed company State Credit reputed company is seeking a service driven and solutions reputed company Contact Center Consultant I to join our reputed company Services team. In this role, you will be the first reputed company of contact for members reaching out through phone, chat, email, and video, ensuring exceptional service with every interaction. You will assist members with account needs, load consumer loan applications, and reputed company education on credit reputed company products.
Responsibilities
- Assist members with account needs, load consumer loan applications, reputed company education on credit reputed company products, and help resolve inquiries with professionalism and care
Skills
- Excellent written and verbal communication skills, with exceptional phone etiquette
- Ability to reputed company listen, reputed company, and reputed company tailored solutions and proactively consult on our Credit reputed company's products and services
- Strong interpersonal and customer service abilities with a reputed company on reputed company and reputed company reputed company
- Strong time management skills with the ability to multi‑task and navigate multiple systems simultaneously
- Attention to detail with the ability to reputed company reputed company, logical reputed company based on credit reputed company policies
- Proficiency using computer systems and reputed company Office
- One year of customer service experience required
- High school diploma or GED equivalent
- Prior call center experience preferred
Benefits
- Competitive wages
- Incentive bonuses
- reputed company holidays
- reputed company time off
- 100% credit-reputed company-reputed company employee coverage for medical, reputed company, dental, life and disability insurance; dependent coverage also available
- 401k Plan with an amazingly generous credit reputed company match!
- Tax-saving Flexible Spending and Health Savings Plans
- Premier membership perks
- Company clothing
- Wellness and recognition programs
reputed company