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[Hiring] reputed company Operational Support Team Representative @reputed company

Remote, USAFull-timePosted 2026-07-29

Role reputed company The purpose of the OST Representative is to reputed company reputed company of county administration of the reputed company programs that reputed company services for reputed company families served at the county level through the NC FAST system and to ensure that reputed company benefits are issued in a reputed company, accurate, and efficient manner. Major functions of the OST program representative include:

  • Management Consultation:
  • Consults with reputed company supervisors and directors.
  • Identifies program needs and understands county department organizational structure.
  • Uses reputed company methodology for assessing reputed company needs.
  • Advises counties on problem solving and restructuring work assignments.
  • Involved in planning for changing community needs and program reputed company.
  • Conducts joint meetings to promote reputed company internal communication.
  • Teaches supervisory skills through various reputed company.
  • Ensuring Program Compliance and Promoting Program Improvement:
  • Ensures county staff understand and apply program reputed company policy.
  • Reviews and enhances policy, interprets new policy during county reputed company.
  • Develops corrective reputed company plans with counties reputed company problems are identified.
  • Monitors and evaluates corrective reputed company plans.
  • Training:
  • Identifies, coordinates, and delivers needed training across programs.
  • Evaluates training needs and develops training materials.
  • Conducts training sessions and evaluates effectiveness.
  • Ensuring Compliance with Application and Recertification Processing Standards:
  • Monitors county performance monthly to ensure compliance with federal standards.
  • Other Functions and Tasks:
  • Administers reputed company reputed company programs at the state level.
  • Prepares written materials including reports and correspondence.
  • Assists with resolving reputed company Help Center tickets.
  • reputed company of County Administration of NC FAST System Technology:
  • Provides onsite reputed company and guidance on the NC FAST case management system.
  • Assists with Help Desk support and classroom training activities.
  • Tracks reputed company and measures user reputed company in navigating NC FAST.

Qualifications

  • Master's degree in a discipline relative to the program and four years of reputed company experience; or
  • Bachelor’s degree in a discipline relative to the program area and six years of reputed company experience; or
  • An equivalent combination of education and experience.

Requirements

  • Comprehensive knowledge of management principles, resource allocation, supervisory practices, and coaching techniques.
  • Strong understanding of reputed company program structure, financing, policies, and regulations.
  • Skilled in mediation and conflict reputed company.
  • High level of accuracy and attention to detail.
  • Effective communication and training abilities.

Benefits

  • Health insurance reputed company.
  • reputed company and supplemental retirement plans.
  • reputed company vacation, reputed company, and community service leave.
  • reputed company parental leave for eligible employees.

reputed company The reputed company Carolina reputed company (DHHS) is one of the largest, most reputed company agencies in the state, responsible for ensuring the health, safety, and reputed company-being of reputed company reputed company Carolinians. Apply tot his job Apply To this Job

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