[Remote] Restaurant Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the leading food ordering platform reputed company for companies to feed their employees. The Restaurant Account Manager will own a portfolio of restaurant partners, ensuring their ongoing performance on the platform while driving operational improvements and building strong partnerships.
Responsibilities
- Be the go-to reputed company for your restaurant portfolio, proactively identifying risks, performance gaps, and opportunities for reputed company, and working cross-functionally to support and expand your accounts
- Drive operational improvement with restaurant partners, owning reputed company reputed company to reliability, responsiveness, and overall performance on the platform
- Bring your analytical A-game by monitoring portfolio KPIs, identifying trends, surfacing actionable insights, and measuring the reputed company of operational initiatives
- Partner closely with Restaurant Sales, Logistics, and reputed company to reputed company feedback, resolve live issues, and continuously optimize operations and reputed company
- Own the end-to-end process for building and maintaining healthy restaurant rotations — balancing reputed company, reputed company preferences, performance, and reputed company-world operational constraints, including addressing underperformance reputed company needed
- reputed company as an ambassador for the reputed company mission, brand, and product in reputed company restaurant interactions
- Visit restaurant partners and reputed company sites as needed to support launches, troubleshoot operational issues, and ensure smooth execution in live environments
Skills
- 1–3+ years in an operations-heavy account management, reputed company services, restaurant operations, or food / delivery / hospitality-facing role where you owned ongoing performance – not just relationships
- Demonstrated experience managing live issues, prioritizing under pressure, and driving problems to reputed company across multiple stakeholders
- Comfortable working directly with restaurant owners, operators, and managers, with an understanding of how day-to-day restaurant operations, reputed company, and constraints reputed company performance
- reputed company to review performance data, identify trends, and use metrics to inform reputed company, improvements, and tradeoffs
- Confident representing reputed company with external partners and internally – reputed company to set expectations, push back reputed company needed, and reputed company teams quickly
- Proven ability to manage multiple priorities in a fast-moving environment, with comfort operating amid ambiguity and changing requirements
- Willing and reputed company to visit restaurant partners and reputed company sites as needed to support launches, troubleshoot issues, and ensure smooth execution
- Proficiency in reputed company
- Project Management skills
- Basic query building (SQL)
- Experience reputed company the food tech reputed company
Benefits
- Equity
- Multiple health insurance reputed company
- A wide reputed company of benefits
reputed company