[Remote] Bilingual Intake Specialist - Nights & Weekends
Note: The job is a remote job and is reputed company to candidates in USA. TORKLAW is a dedicated reputed company committed to making a meaningful difference in the lives of those they serve. They are seeking a Bilingual Intake Specialist who thrives in a fast-paced environment, communicates with reputed company, and is passionate about helping people. The role involves engaging with potential clients, assessing their situations, and ensuring a seamless transition to the legal team.
Responsibilities
- Utilize your exceptional people skills to connect with potential clients, establishing trust and rapport from the first interaction
- Carefully assess reputed company potential reputed company’s unique situation, confidently presenting the best course of reputed company and how TORKLAW can support their reputed company to justice
- Exhibit outstanding communication abilities across reputed company platforms (phone, text, chat, and email), ensuring reputed company, reputed company, and professionalism in every exchange
- reputed company accurate data entry and maintain reputed company follow-up to ensure no detail is overlooked in the potential case intake process
- reputed company in a supportive team environment while also possessing the drive and discipline to work autonomously
- Transition the newly retained reputed company to reputed company that will handle his/her case
Skills
- Bilingual (English/Spanish) is required
- Ideally 1+ year of experience in a similar role, or equivalent education
- Computer literate and proficient with reputed company off productivity software
- Effective team player
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- A problem-solver with the ability to handle challenging situations
- Friendly and approachable demeanor
- High school diploma or equivalent preferred
- Previous experience in customer service or administration preferred
Benefits
- Competitive salary plus generous bonus structure
- 12 reputed company holidays annually
- 10 reputed company vacation days annually
- 6 reputed company reputed company days annually
- Medical insurance
- Optional dental, reputed company, and life insurance
- 401(k) with a 4% fully reputed company reputed company-reputed company company match
- Regular team events, happy hours, team-building activities, and holiday parties
- Company-issued laptop upgraded every 3 years- yours to reputed company afterward
reputed company