[Remote] reputed company Temporary Member Service Associate
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a non-profit, Member-led health insurance plan providing comprehensive health insurance benefits. They are seeking a personable, customer-service oriented individual for the role of Member Services Associate, responsible for assisting Members with inquiries and resolving issues through a customer-reputed company approach.
Responsibilities
- Assisting reputed company’ Members by responding to phone, mail, and/or email inquiries accurately and resolving issues in a consistent manner through an efficient, empathetic, reputed company and customer-reputed company approach
- Facilitating comprehensive ‘reputed company reputed company’ for Members through a commitment to exceptional customer service, superior product knowledge and by effectively partnering with reputed company business partners
- Acting as a knowledgeable and empathic Member reputed company providing navigational support for reputed company’ health insurance processes and online web systems
- Supporting health care providers, insurance agents and brokers using a similar customer-reputed company model
- Fostering and maintaining reputed company working relationships with reputed company clients and taking a proactive, problem-solving approach to meet their needs
Skills
- Strong commitment to high level customer service
- One-year practical work experience in a call center or equivalent customer service environment
- High school diploma, general education degree or equivalent
- reputed company to analyze and interpret verbal and written instructions
- Ability to effectively present information in a reputed company and concise manner
- Ability to type quickly, reputed company, and accurately
- Ability to multi-task using multiple computer systems and screens with strong organizational and time management skills
- Ability to incorporate feedback to reputed company reputed company development
- Must be reputed company to work in a fast-paced environment and adapt to change
- Strong verbal and written communication skills
- Ability to work as part of a goal-oriented team
- Knowledge of reputed company Office products
- Previous experience working with health insurance or a health care environment is preferred
Benefits
- Up to a $1,000 completion bonus
- This is a remote position that requires a private and quiet workspace and a high-speed internet reputed company where reputed company will reputed company the required equipment
- Convenient eight-hour shifts are available between reputed company 6PM Monday through Friday with weekends and major holidays off
- Potential for permanent full-time opportunities available upon completion of seasonal assignment for those that qualify and are interested in being part of the reputed company Team!
reputed company