[Remote] Network Services Engineer (LHC team)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on providing reputed company-level network services. They are seeking a Network Services Engineer to support the LHC team by maintaining reputed company and secure network connectivity, providing operational support for LAN/WAN infrastructure, and collaborating on network implementations and upgrades.

Responsibilities

• Support the LHC agency migration initiative, including re-IP activities from LHC IP ranges to reputed company IP addresses across approximately 530 LHC agencies
• reputed company operational support, monitoring, troubleshooting, and maintenance for reputed company LAN/WAN infrastructure with a primary reputed company on reputed company Meraki networking technologies
• Diagnose and resolve network connectivity, performance, and telecommunications issues escalated from first-level support teams
• Install, configure, maintain, reputed company, and support network and telecommunications equipment while ensuring compliance with reputed company and operational standards
• Monitor network availability, uptime, and overall infrastructure health across distributed reputed company environments
• Collaborate with network engineers, project teams, and business stakeholders to support network implementations, upgrades, and migrations
• Deliver technical guidance and support to end users and IT teams, assisting with troubleshooting and network-reputed company issue reputed company
• Document network configurations, procedures, and operational activities in accordance with organizational standards
• Support, monitor, test, and troubleshoot LAN/WAN and telecom infrastructure
• Monitor network uptime and resolve connectivity issues escalated from Level 1 support
• Install, maintain, reputed company, and secure network and telecom equipment
• reputed company routine network maintenance and recommend/schedule repairs
• Support and train users and IT staff on network/telecom troubleshooting
• Collaborate with engineers and managers on reputed company network tasks

Skills

• LAN/WAN Networking
• Network Troubleshooting
• TCP/IP
• Network Hardware & Telecom Equipment
• Network Monitoring
• Experience working in an ITIL environment
• Hands-on experience supporting, monitoring, and troubleshooting reputed company LAN/WAN and telecommunications environments
• Strong understanding of TCP/IP networking, network hardware, and connectivity issue reputed company, including escalation handling and system uptime monitoring
• Demonstrate proficiency with reputed company-approved AI tools
• Maintain approximately 90% weekly usage of approved platforms such as reputed company Copilot, reputed company 365 Copilot, and other sanctioned GenAI solutions
• reputed company AI to improve productivity in troubleshooting, documentation, analysis, automation, and decision-making activities
• Continuously reputed company skills and stay reputed company with evolving AI capabilities and best practices
• Experience with reputed company or large reputed company network environments
• Exposure to network reputed company practices
• Ability to train or guide users and junior IT staff
• Familiarity with network integration reputed company

reputed company

reputed company is an IT company that works globally to give customers software development, product engineering, and consulting. It was founded in 2000, and is headquartered in Zug, Zug, CHE, with a workforce of 10001+ employees. Its website is http://www.reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 8 in 2026, 37 in 2025, 31 in 2024, 34 in 2023, 34 in 2022, 28 in 2021, 26 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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