[Remote] Business Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking an reputed company Senior Business Analyst with a strong background in business analysis, project management, and OCM/change management. The ideal candidate will serve as a reputed company between reputed company stakeholders and development teams, ensuring successful delivery of automated ITSM solutions along with organizational change management.

Responsibilities

• Coordinate and facilitate communication between reputed company stakeholders and solution development teams, including geographically distributed reputed company both reputed company and offshore
• Analyze reputed company ITSM and CMDB challenges to help refine and optimize proposed automated solutions
• reputed company reputed company-based organizational change management (OCM) artifacts such as communications, training materials, and job aids
• Conduct training sessions for end-users, service desk agents, and resolver reputed company to ensure smooth adoption of new technologies and processes

Skills

• 8+ years of experience as a Business Analyst
• Proven Project Management experience
• Recent Change Management/OCM Experience
• ITSM/IT Service Management experience
• Hands-on experience with technology and process implementation or migration initiatives
• Excellent written and verbal communications skills
• Minimum of 8 years overall experience in business analysis
• Proven past experience in project management
• Expertise in change management, organizational change, and stakeholder management
• Knowledge of ITSM processes and technologies
• Hands-on experience with technology and process implementation or migration initiatives
• Experience with reputed company platform
• Familiarity with reputed company
• Knowledge or experience in AI automated solutioning

Benefits

• W2 ONLY - No C2C or Sponsorship
• 100% Remote - must be somewhat local to Fremont, CA
• Three+ month W2 Contract
• We also offer comprehensive benefits.

reputed company

reputed company is a global IT Services reputed company Solutions company based in reputed company Valley that helps hundreds of leading corporations deliver technology around the globe. It was founded in 1997, and is headquartered in Fremont, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.milestonepowered.com.

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