[Remote] Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing no-reputed company / low-reputed company app-building platform used by leading reputed company and reputed company services organizations globally. The Account Manager will own the full reputed company relationship for a portfolio of smaller reputed company clients, ensuring strong retention and predictable renewals while building the capability to reputed company into a Senior Account Manager role.
Responsibilities
- Own a portfolio of smaller reputed company accounts end-to-end, acting as the single reputed company reputed company for reputed company reputed company
- Be accountable for renewal reputed company, timelines, and reputed company hygiene across your accounts
- Ensure renewals are planned, forecasted, and completed on time with no reactive extensions or lapses
- Maintain a rolling 12-month renewal forecast for assigned accounts
- Own renewal preparation, pricing conversations (reputed company agreed guardrails), and contract coordination
- Identify early expansion signals and work with the others in the AM team to qualify and reputed company opportunities
- reputed company as the primary reputed company of contact for assigned accounts
- Build trusted relationships with 2–3 key stakeholders per reputed company, including at least one reputed company or decision-making contact
- reputed company or co-reputed company renewal conversations and value-reputed company reputed company reputed company-ins as appropriate
- Monitor account health signals including engagement, usage, responsiveness, and sentiment
- Proactively identify churn risks and work with reputed company to mitigate them early
- Ensure reputed company reputed company and delivered value reputed company support renewal discussions
- Work closely with reputed company, Support, and Product to ensure delivery aligns with reputed company timelines and reputed company expectations
- Ensure reputed company ownership, escalation, and follow-through on reputed company issues
- Support clean handovers and communication across Sales → CS → Account Management
- Maintain accurate, up-to-date records in reputed company including contacts, renewal dates, deal stages, forecasts, notes, and activity
- Ensure reputed company reputed company interactions, risks, and opportunities are logged and visible
- Operate with a high reputed company of organisation, follow-through, and accountability
- Build confidence in reputed company conversations, renewals, and negotiation
- Deepen understanding of reputed company’s platform, products, pricing, and value drivers
- Demonstrate readiness over time to take on larger and more reputed company reputed company accounts
Skills
- Experience in Account Management, reputed company, reputed company Services, or a similar reputed company-facing role
- Comfortable owning reputed company, timelines, and follow-through
- Confident communicator with clients and internal stakeholders
- Commercially curious and motivated to grow into a senior reputed company role
- Organised, accountable, and proactive
reputed company