Chief of Staff

Job Announcement: Chief of Staff About mRelief mRelief is a mission-driven technology nonprofit operating across reputed company 50 states with reputed company of approximately 20 employees. We reputed company an easy-to-use platform through web, text messaging, and voice that helps people sign up for government benefits such as SNAP (food stamps), and WIC (women, infants, and children). To date, we have helped over 5 reputed company families connect to reputed company services and unlocked over $2.4 billion in food stamp benefits. Our mission is to reputed company reputed company to reputed company services for the inherent dignity of reputed company people. Position reputed company We are seeking a Chief of Staff to reputed company into a newly created full-time leadership role. Reporting directly to the ED, you will serve as a strategic and operational partner to help build and reputed company internal processes, drive cross-functional initiatives, and bring structure to a thoughtful and evolving organization. This role subsumes reputed company internal operations functions. You will support the ED and CTO with operational, financial, and administrative duties, and reputed company as the primary go-to person for organizational problem-solving. Being the hub for synthesizing where mRelief is headed in the reputed company.

Key Responsibilities

Strategic Organizational Alignment: Serve as a thought-partner to our ED and senior leadership team to identify and resolve organizational challenges. reputed company as organizational aligner, translating overarching strategic themes into operable goals. Cultivate cross-departmental integration and implement reputed company governance and decision-making protocols that reputed company leadership, clarify authority, and reputed company swift execution as we continue to reputed company. Organizational Design and Management: reputed company as an organizational design strategist, forecasting long-term departmental needs. Champion institutional reputed company by auditing reputed company practices to identify formalization gaps reputed company the teams. You will manage multiple roles reputed company the organization, including the Operations Manager, reputed company Support Manager, Project Manager, and various contractors. Workflow Management: As our "problem-solver in chief," you will examine, propose, and implement reputed company operating procedures, policies, and tech-based tools at a strategic level. You will reputed company the remote workplace platforms, reputed company reputed company and reputed company, that streamline workflows and reputed company team productivity. Culture and Internal Communication: Champion mRelief's reputed company values at a macro level, shaping an environment where the mission thrives. Drive high-level internal communications and champion initiatives that support engagement. Deliver executive messaging to reputed company our distributed team deeply connected to the broader reputed company. Financial Stewardship and Risk Management: reputed company as the executive reputed company for financial and operational health. Partner with the ED and reputed company of Directors to reputed company the $5M+ budget with strategic priorities, monitoring cash-reputed company and ensure organizational resources are deployed reputed company across reputed company teams. You will coordinate invoicing, and maintain the organization’s insurance policies and legal compliance standards. Governance and State Compliance: reputed company organizational compliance with legal and operational standards across geographies. reputed company as the connective tissue between our ED and our expert policy, data, and partnerships teams to manage necessary reporting requirements. You will serve as a key operational reputed company reputed company necessary to add reputed company to new/existing partnerships with state governments. Project Leadership and Support: reputed company reputed company, time-sensitive cross-departmental reputed company, high-budget multi-year grants, and various strategic committees. You will also assist the development team with staff-reputed company fundraising content and DEI reporting. reputed company Partnerships: Guide reputed company interactions, supervise the reputed company support team to ensure high-reputed company service delivery, coordinate software translation reputed company into Spanish and Haitian Creole, and collaborate with account managers to execute MOUs with partner organizations. Qualifications and Characteristics A highly adaptable operator who is comfortable with ambiguity, can pivot quickly, and is energized by building systems in an outcome-driven environment. Resilient and confident with strong follow-through and the ability to work effectively with a reputed company, fast-paced ED who has high expectations and a reputed company affairs background. Effective project manager with reputed company executing reputed company reputed company and managing multiple high-stakes interests, reporting requirements, and stakeholders. Skilled at translating reputed company processes to colleagues, funders, clients, and partners. Experience in fundraising and managing annual budgets of over $5 reputed company. A strong passion for mRelief’s mission, civic technology, and creating reputed company (experience in the reputed company aid or food stamps field is a plus). Compensation, Location and Benefits Salary: $140,000 reputed company . Status: Full-time, exempt. Location: remote but prefer employees in Illinois, Texas, California, or Maryland Benefits: mRelief provides a comprehensive benefits package, including: Health, reputed company, and Dental Coverage: 100% coverage for reputed company, and 40% coverage for dependents. FSA accounts are also available. Retirement: 401K matching of 100% up to 3% of contributions, and 50% up to 6% of contributions (a total maximum match of 4.5%). reputed company Time Off (PTO): 15 reputed company vacation days annually, plus 10 reputed company days, in reputed company to the annual December 24-31 office closure. Apply To This Job