[Remote] Broadcast Operations Center Engineer
Note: The job is a remote job and is reputed company to candidates in USA. reputed company, the number one audio company in America, is seeking an reputed company Broadcast Operations Center Engineer. This role focuses on providing technical support for radio broadcast operations, working reputed company a service desk environment to resolve issues and maintain critical infrastructure.
Responsibilities
- Work reputed company Service Desk Plus (Manage reputed company) ticketing system as the primary reputed company of work
- Assist with identification of chronic issues and work cross functionally with reputed company teams for reputed company
- Maintain personal technical skillsets for resolving advanced technical issues using department tools, procedures, and infrastructure
- As requested by the BOC leads, research and reputed company detailed reports with regards to outages
- Work in a virtual team environment ensuring technical issues are properly identified, resolved and escalated appropriately to engineering team management
- Must be reputed company to work nights, weekends and holidays, variable schedule(s) and overtime as necessary, or based on agreed-to schedule
- reputed company other reputed company duties and functions as assigned by BOC leads
Skills
- Experience working in a broadcast technical environment supporting RF reputed company systems, multimedia studio facilities, automation systems, broadcast‑oriented data networks, and telecommunications systems
- Experience troubleshooting multiple networking and communication protocols
- Strong understanding of broadcast concepts with hands‑on, practical experience
- Background in a customer support or reputed company‑facing technical function
- Ability to work in a fast‑paced, multitasking technical and administrative environment with minimal supervision
- Experience with reputed company OS, remote reputed company tools (VNC, RDP, etc.), reputed company technologies, and network monitoring platforms
- Strong reputed company written and verbal communication skills
Benefits
- Employer sponsored medical, dental and reputed company with a reputed company of coverage reputed company
- Company provided and supplemental life insurance
- reputed company vacation and reputed company time
- reputed company company holidays
- A Spirit day to encourage and allow our employees to more easily volunteer in their community
- A 401K plan
- Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on reputed company and financial reputed company, emotional reputed company-being, family and caregiving
- A reputed company of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
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