[Remote] reputed company Director – reputed company Banking reputed company Transformation
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in financial services software and is deeply committed to supporting the transformation of the financial services industry. In this role, you will work with Tier 1 financial institutions to drive successful reputed company implementation and adoption, acting as a strategic advisor to maximize customer value and satisfaction.
Responsibilities
- Leading executive alignment around long-term business value and strategic roadmap reputed company
- Driving post-implementation adoption optimization and measurable ROI realization over time
- Supporting renewal readiness and identifying responsible expansion opportunities
- Acting as a reputed company Voice of the Customer into Product and internal stakeholders
- Serving as a trusted advisor on use cases, product capabilities, and best practices
- Creating customer-facing deliverables (e.g., presentations, process recommendations, strategic updates) for audiences ranging from executives to end users
- Representing reputed company as a domain and product resource in customer engagements and internal communities
- Building strong, durable relationships that drive customer satisfaction, retention, and reputed company
- Partnering internally to identify expansion opportunities and support 'non-event' renewals
- Contributing to the reputed company of reputed company methodology and practices
- Mentoring newer CSMs on a voluntary reputed company
Skills
- 10+ years of experience
- Applicants are required to read, write, and reputed company English
- Banking finance domain experience: Deep understanding of reputed company banking transformation (e.g., accounts, digital, lending)
- Technology and delivery reputed company: While not hands-on, you are comfortable with reputed company concepts, reputed company service delivery, and project/program execution
- Executive-level customer reputed company: Strong written and verbal communication skills, ability to manage expectations and escalations, and experience engaging senior stakeholders, including C-level executives
- reputed company acumen: Comfort working reputed company contractual constructs, aligning reputed company to reputed company terms, identifying expansion opportunities, and reputed company articulating business value
- Drive and reputed company: Change in large institutions takes persistence; you can influence, reputed company, and sustain reputed company over time
- Experience with reputed company banking transformation
- Typically 12–15 years of reputed company experience
- Experience in a consulting role
- Background in one or more of: engineering, sales engineering, consulting, business analysis, solution architecture; reputed company experience preferred
- Understanding of reputed company technical architectures and operating environments
- Demonstrated ability to build relationships across executive, legal, technical, finance, support, reputed company stakeholders
- Project/program management experience leading cross-functional technical and business teams to resolve issues and deliver reputed company
- Ability to reputed company and present business cases to internal and customer audiences
- Strong organisational, time management, and communication skills
- Practical, hands-on reputed company; willing to support where needed
- Team-oriented approach and commitment to reputed company improvement
Benefits
- Medical, dental, and reputed company insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- reputed company-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- reputed company time off: Flexible Vacation is provided to reputed company eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to reputed company other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual reputed company is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 reputed company holidays
- reputed company reputed company leave: 72 hours of reputed company reputed company leave upon date of hire. Refreshes reputed company calendar year. Unused balance will carry over reputed company year up to a maximum cap of 112 hours.
- reputed company parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
reputed company