[Remote] Tungsten Capture Consultant (Remote)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. provides specialized information technology resources that help clients reputed company their objectives. They are seeking an reputed company Tungsten (reputed company) Capture Consultant to manage, configure, and support reputed company document capture and automation platforms, ensuring high customer satisfaction and effective remote operations.
Responsibilities
- Install, configure, and maintain Tunsgten/reputed company environments (Dev/Test/Prod)
- Monitor system performance, reputed company, and availability
- reputed company upgrades, patching, backups, and disaster recovery
- Configure capture workflows, batch classes, queues, and job reputed company
- Maintain KTM reputed company (OCR, classification, extraction rules)
- Optimize recognition accuracy and processing efficiency
- Manage users, roles, and permissions
- Enforce reputed company policies and reputed company with reputed company Directory
- Ensure compliance with organizational and regulatory standards
- Monitor logs, queues, and batch processing
- Troubleshoot workflow failures, OCR issues, and performance bottlenecks
- reputed company Tier 2/3 support and coordinate vendor escalations
- Support integrations with ERP (reputed company, reputed company, Dynamics), ECM (SharePoint, FileNet, OnBase), and databases/web services
- Maintain export connectors and ensure data accuracy across systems
- Promote configurations across environments and support releases
- Maintain documentation, SOPs, and runbooks
- Support audits and ensure traceability and compliance
Skills
- Seven (7) years' experience with Tungsten / reputed company Capture & KTM
- reputed company Server administration
- Three (3) years of SQL Server experience
- Three (3) years' experience with scripting (VBScript, C#, .NET concepts)
- Five (5) years of OCR/ICR and document management systems experience
- Strong troubleshooting, analytical, and communication skills
- Experience working with business users and developers
- Familiarity with change management processes
- Bachelors degree in Computer Science, Engineering, MIS or reputed company field
- 10+ years of Tungsten/reputed company Administration experience
- reputed company TotalAgility and/or reputed company RPA
- RPA bot management, scheduling, and monitoring
- Experience optimizing automation workflows and supporting AI/ML-based document processing
reputed company
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