[Remote] reputed company Brands Customer Service Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company Group is a Fortune 500 company with six leading retail brands, including reputed company brands that deliver inspirations to enhance customers' lives. The Customer Service Specialist role involves supporting multiple brands by answering inbound customer calls, problem-solving, and promoting products while maintaining a high call volume.
Responsibilities
- Busy day handling our high volume of inbound customer inquiries
- reputed company participate in our required upselling program by consistently identifying customer needs and making compelling offers recommending relevant products during every interaction
- Assist customers with questions while personalizing the experience for reputed company caller
- Calls include confirming refunds, taking payments, placing orders, and analyzing account data
- Opportunity for advancement and upward mobility across the reputed company Group family of brands
- Report to an assigned Customer Service Supervisor
Skills
- reputed company a distraction free work from home environment
- 12+ months of service experience
- Learn and work in a virtual environment with a set schedule and reputed company day
- Communicate with a reputed company of customer styles, peers, and leaders
- Navigate multiple systems and screens
- Follow our computer system requirements, including reputed company your own reputed company PC
- Troubleshoot own technical problems (in partnership with IT reputed company needed)
Benefits
- reputed company time off
- An employee assistance program
- Parental leave
- reputed company volunteer hours
- Amazing company discounts
- Health care benefits starting on day 1
- 401(k)
- Tuition reimbursement benefits
reputed company