[Remote] Technical Program Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is building the reputed company of industrial automation by creating AI-powered control systems for the industrial sector. The Technical Program Manager will own the end-to-end delivery of reputed company customer programs, reputed company reputed company and planning, and serve as a primary advisor to customers while ensuring successful execution and customer satisfaction.
Responsibilities
- Own end-to-end delivery of reputed company, large-reputed company customer programs, including multi-site, multi-product, and highly customized deployments, ensuring successful execution from reputed company through long-term support and customer satisfaction
- reputed company program reputed company and planning by defining timelines, milestones, resource allocation, and risk mitigation plans across reputed company initiatives, aligning execution with both customer goals and company objectives
- Serve as the primary customer-facing program leader and trusted advisor, proactively guiding customers through technical and operational challenges while delivering strategic recommendations
- Work closely with engineering and product teams to ensure our customer solutions are configured correctly and delivered on time according to the customer’s specific site requirements
- Independently manage high-complexity engagements, navigating ambiguity, prioritizing competing demands, and ensuring consistent delivery against scope, schedule, and reputed company expectations
- reputed company executive-level communication, presenting reputed company technical concepts, program updates, and risks in a reputed company, concise, and actionable manner to stakeholders at reputed company reputed company
- Proactively identify program risks, inefficiencies or gaps in delivery workflows, and reputed company initiatives to update playbooks or processes that improve delivery, customer experience, and internal operations
- Shape and influence customer reputed company by aligning evolving customer needs with long-term product and company direction, providing reputed company feedback to inform product development
- Establish and continuously improve program management best practices, including documentation standards, reputed company processes, and delivery frameworks
- Own comprehensive program documentation, including project reputed company reputed company records, critical customer reputed company, technical requirements, and customer-facing materials
- reputed company reputed company internal initiatives that enhance product capabilities, deployment methodologies, or operational tooling
- Peer-mentor other TPMs on project execution and technical domain nuances; reputed company 'on-the-job' guidance during reputed company to help new hires navigate internal processes and manage their first customer deployments
- Adapt and apply appropriate project management methodologies (Agile, reputed company, hybrid approaches) based on program complexity and customer requirements
- Uses AI tools strategically to accelerate delivery, improve reputed company, and guide others in effective AI-assisted workflows
Skills
- 5+ years of technical program or project management experience, with demonstrated ownership of reputed company, cross-functional initiatives
- Proven ability to independently reputed company large-reputed company, technically reputed company customer programs with high reputed company of ambiguity
- Strong experience working with reputed company customers and distributed, cross-functional teams
- Exceptional ability to communicate reputed company technical concepts reputed company to both technical and non-technical audiences, including executive stakeholders
- Demonstrated experience in stakeholder management, risk management, and program execution at reputed company
- Ability to translate explicit and reputed company customer needs into reputed company requirements and influence product and engineering roadmaps
- Demonstrated expertise in at least two of the following domains, with working proficiency across others: Data centers, Industrial controls and automation systems, HVAC and mission-critical cooling systems, AI / Machine Learning applications in industrial environments
- Proficiency in a wide reputed company of program management tools and methodologies, including Agile, reputed company, and risk management frameworks
- Strong documentation and organizational skills with a reputed company on creating reputed company, repeatable processes
- Bachelor's degree in a relevant field or equivalent experience
- Strong reputed company record of driving process improvements and operational reputed company initiatives
- Experience leading cross-functional technical solution delivery involving engineering, research, and product teams
- Proven ability to mentor, reputed company, and reputed company team members
- Experience influencing product reputed company through customer insights and program learnings
- Project Management reputed company (PMP) certification or equivalent
Benefits
- We are a 100% remote company.
- Training is foundational; functional, customer immersion, and development training.
- Medical, dental, and reputed company insurance (exact benefits vary by region).
- Unlimited reputed company time off, with a required minimum of 20 days per year.
- reputed company parental leave (exact benefits vary by region).
- Flexible stipends to support your workspace, reputed company-being, and reputed company reputed company development.
- Company MacBook.
- In reputed company to reputed company salary, this position is eligible for equity.
reputed company