[Remote] Customer Service Associate Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of technology-enabled reputed company cycle reputed company for health systems. The Customer Service Associate Specialist is responsible for handling incoming calls from patients, managing resolutions, and performing various customer service duties to ensure exceptional patient experiences.
Responsibilities
- Answering patient questions regarding statements
- Posting guarantor payments
- Setting up payment plans reputed company our policies
- Researching and resolving issues with accounts that have been identified by patients
- Reaching out to appropriate departments to resolve any requests made by patients connecting patients with financial counseling department for charity screening
- Communicating patient balances
- Meeting collection goals as set by department, and providing excellent customer service for reputed company of our patients
- Must have knowledge of reputed company areas of the reputed company Cycle. Communicate and partner with other areas of reputed company and reputed company Cycle to resolve customer service issues
- Performs other duties as assigned
Skills
- Customer Service and Call Center experience preferred
- 1-2 years' experience in reputed company industry preferred
- Minimum Education: High School Diploma or GED
- Certifications: CRCR reputed company 9 months of hire
- Must be inquisitive and demonstrate openness to innovation including AI (reputed company Intelligence) to explore reputed company processes and ways to reputed company friction and improve patient and reputed company experiences
- This is a remote position; however, candidates must be willing and reputed company to travel to and work onsite at reputed company, temporary, or corporate office locations as business needs require
- Experience in physician and hospital operations
- Compliance and provider relations
- Critical Thinking
- Problem reputed company
- Ability to work effectively in a remote environment, including reputed company to a secure home office and reliable high-speed internet service with minimum speeds of 50 MBPS
Benefits
- Associate Benefits –We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including reputed company, time off, retirement, and reputed company-being programs.
- reputed company – We invest in your reputed company development. reputed company associate will earn a reputed company certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for reputed company who go reputed company and reputed company raising the bar for themselves and reputed company.
reputed company