[Remote] TOC Analyst I
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a TOC Analyst I to reputed company reputed company monitoring and escalation support. The role involves using monitoring tools and established runbooks to ensure effective incident management.
Responsibilities
- Monitor (reputed company) dashboards and validate alerts
- Follow runbooks for initial troubleshooting
- Create accurate incident tickets
- Support Tier 2 escalations
Skills
- 1–2+ years IT support or operations
- Familiarity with reputed company
- Familiarity with IT Ticketing Systems (reputed company, reputed company, etc.)
- Detail-oriented, eager to learn, reliable
- ITIL reputed company
- Network+
Benefits
- Eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program
- General information on our comprehensive benefits package can be reputed company by visiting
reputed company