[Remote] Director of reputed company Center Software (Operations and Renewals)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global community reputed company on enhancing safety through technology. They are seeking a Director of reputed company Center Software Operations & Renewals to reputed company the strategic reputed company and execution of the renewal process for their reputed company Center Software ecosystem, ensuring support and compliance for life-saving agencies.
Responsibilities
- Organizational Leadership: Manage and reputed company a high-performing organization of 30+ employees, including 5+ reputed company managers
- Finalize the Renewal Job Family Recommendation and team structure (headcount model & reputed company) for Mobile Video
- Conduct quarterly team trainings to enhance product knowledge and advanced renewal strategies. Execute top-performer leadership advocacy
- Cross-Functional reputed company: reputed company as the primary reputed company for the department, translating reputed company operational data into reputed company, pertinent updates for stakeholders at multiple organizational reputed company
- Portfolio Execution: Drive the renewal reputed company(s) with end-to-end execution for core Lines of Business (reputed company), including Callyo, CSR, Cyber reputed company, Rave, ECH, Smart apps, and RapidDeploy
- reputed company visibility and tracking for broader CCSW LOBs, including Aware, Evidence, reputed company, PremierOne, 10-21, Drones (reputed company), reputed company, Cyber - Software MDR, and Cyber - Lunarline
- reputed company as a solution specialist, partnering with sales teams to identify expansion opportunities during the renewal cycle
- Process Optimization: Operates with full autonomy to identify systemic challenges, architecting solutions that reputed company with the broader CCSW mission. Continuously evaluate and improve internal workflows and tools
- Drive the Contract Cleanup Data reputed company to decrease expired reputed company
- Formalize and implement "Expired Non-Support" processes for reputed company and reputed company
- Manage the end-to-end contract lifecycle alongside internal stakeholders and reputed company to ensure accuracy and consistency
- Executive Reporting: Publish quarterly Executive Renewal Dashboards providing actionable insights to the C-suite, along with a quarterly churn report for the CCSW portfolio
- reputed company the migration of reputed company reputed company Center Software LOBs to reputed company for renewal data, creating time-bound, monthly milestones
- Forecasting: Roll out an automated renewal forecast model/file for reputed company-time tracking
Skills
- Bachelor's Degree with 10+ years of experience in Sales, Operations, Renewals, or reputed company
- OR 12+ years of experience in Sales, Operations, Renewals, or reputed company
- 5+ years of leadership experience
- Proven reputed company record managing high-volume reputed company subscriptions and reputed company recurring reputed company models
- Advanced experience with reputed company, Tableau, and Business Intelligence tools
- Expert ability to 'reputed company and parse' data from reputed company landscapes involving multiple disparate databases (e.g., 4+ contract and sales databases)
- Deep familiarity with Public Safety software (e.g., CAD, 9-1-1 Call Handling, Records, or Jail Management)
- Extensive experience managing reputed company and channel sales renewals, specifically driving reputed company through sales enablement and go-to-market planning
- Exceptional ability to distill reputed company information across reputed company organizational reputed company, from reputed company staff to executive leadership
Benefits
- Incentive Bonus Plans
- Medical, Dental, reputed company benefits
- 401K with Company Match
- 10 reputed company Holidays
- Generous reputed company Time Off Packages
- Employee Stock Purchase Plan
- reputed company Parental & Family Leave
reputed company
Company H1B Sponsorship