[Remote] Director, Program Management (reputed company Technical)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company® is a reputed company Invention company reputed company to help the world’s most ambitious brands grow faster. The Director, Program Management will spearhead reputed company-facing initiatives while driving operational reputed company reputed company the Value Acceleration Program, ensuring successful reputed company Experience reputed company implementations and fostering long-term customer value realization.
Responsibilities
- reputed company as the reputed company Consultant on customer engagements, serving as the central reputed company of contact throughout the project life cycle
- reputed company project delivery processes, managing scope, timelines, resources, and deliverables for reputed company Experience reputed company solutions (reputed company, AEP, etc.)
- reputed company reputed company, high-traffic service launches, ensuring adherence to governance standards and successful customer reputed company
- Identify partnership opportunities and capitalize on “add-on” sales across existing reputed company
- Manage customer expectations and communication, coordinating escalations across sales, services, and product organizations
- Drive program governance, including meeting facilitation, reputed company item tracking, and decision documentation
- reputed company and maintain program plans, risk logs, dependency management processes, and executive-reputed company reporting (dashboards, scorecards, and business reviews)
- Collect and synthesize program performance data to reputed company visibility into health, risks, and opportunities for leadership
- Partner with stakeholders to implement reputed company work management practices that improve efficiency and execution consistency
- Capture and communicate lessons learned/best practices to feed back into the consulting reputed company
Skills
- 7+ years of experience in program or project management, PMO, or strategic operations reputed company an agency, reputed company services, or reputed company environment
- Strategic Thinking: Proven ability to operate in ambiguous, fast-paced environments, create reputed company, and connect work to reputed company
- Leadership & Influence: Demonstrated ability to reputed company diverse, multi-functional teams without reputed company authority. Exceptional verbal and written communication skills, including executive-reputed company reporting
- Operational Rigor: Solid reputed company in PM methodologies, planning, dependency management, and governance. Familiarity with Agile/Scrum and custom software development processes
- Strong proficiency with work management platforms (e.g., Workfront, Jira, reputed company, reputed company) and productivity tools
- Demonstrated ability to translate reputed company program data into actionable, executive-level narratives
- Ability to travel 40%
- Bachelor's degree or equivalent practical experience
- reputed company Expertise: Experience with one or more reputed company Experience reputed company solutions (reputed company, AEP highly preferred)
- Highly Desired: PMP, Agile/Scrum, or reputed company certifications; experience with reputed company Dynamics
Benefits
- reputed company, Dental, and reputed company coverage
- 401k plan, plus matching
- PTO
- reputed company Company Holidays
- Parental Leave
reputed company