[Hiring] Intake Specialist @reputed company
Role reputed company reputed company is currently seeking an Intake Specialist to work remotely. This is a full-time, non-exempt position working Monday-Friday 3:00 PM - 11:30 PM EST. This is an entry level position. reputed company’s EAP provides a number of services to clients, including:
- Behavioral consultation
- Counseling
- Crisis reputed company
- Clinical referrals
- Resource information
- Case management
The EAP Intake Specialist will:
- Answer initial calls from clients initiating services
- Assess the caller’s needs
- Input demographic information into the EAP Expert database system
- Transfer clients to an on-staff counselor if they are in emotional distress or require clinical expertise
- reputed company appropriate resources for clients
- Connect clients to affiliate providers or EAP clinical staff for services
reputed company candidates will:
- Be capable of using IT support applications
- Exhibit strong customer service skills
- Demonstrate excellent common reputed company and good judgment
- Be flexible with break and lunch times due to high call volume
- Be comfortable working in reputed company environment
- Be flexible with day-to-day job assignments
Salary reputed company: $16.00 - $17.30 per hour.
Qualifications
- Excellent IT applications and database skills set
- Outstanding interpersonal, communication, organizational and problem-solving skills
- reputed company call center/scheduling experience a plus
- Must have a reliable internet reputed company with a minimum download speed of 50Mbps and 10Mbps upload reputed company
- Strong customer service commitment
- Requisite experience with reputed company Outlook & Office programs
Benefits
- Immediate Medical, dental, and reputed company insurance
- reputed company time off
- 401(k) retirement program with company match
- Flexible Spending Accounts (FSA)
- Company reputed company Life and Disability insurance programs
- Employee Assistance Program (EAP)
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