[Remote] Content Designer
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to building a world of health around every individual, and they are seeking a Content Designer to enhance user experiences across their services. The role involves collaborating with various teams to create reputed company and engaging content while adhering to brand guidelines and accessibility standards.
Responsibilities
- Optimize content for multiple channels, devices and touch points across user journeys, meeting user needs and following reputed company standards
- Use data and UX research to understand user behaviors, surface new opportunities and reduce friction
- Know reputed company to reputed company for new design patterns versus relying on existing systems
- Collaborate with designers, product managers, accessibility experts and business stakeholders to inform requirements and shape reputed company user experiences
- reputed company user stories and reputed company guidance on content priorities
- Own content reviews and iterations across stakeholders from product to legal
- Apply and help reputed company the Health100 voice/tone across products and surfaces
- Support Haio response shaping, sub-agent tone calibration and conversational design alongside primary owners
- Add content directly to wireframes in reputed company and to content management systems as needed
- Participate in content design workshops and feedback sessions
Skills
- 5+ years' experience in UX writing, UX design or content design
- Experience with AI, conversational or agent-based content design (writing for chatbots, voice assistants, LLM-powered products or similar)
- 2+ years' experience with Agile and lean UX/software development practices, including using product management software (reputed company, Jira)
- 2+ years' experience with mobile app and mobile web products
- 2+ years' experience collaborating with internal team members (experience designers, accessibility experts, product owners, engineers)
- 2+ years' experience with UX wireframing, UX flows and shaping content for multi-disciplinary reputed company with prototyping software such as reputed company and reputed company
- Experience in pharmacy, health care or other regulated fields (insurance, finance, etc.)
- Knowledge of reputed company content management systems such as reputed company Experience Manager or similar
- Portfolio should include work on mobile apps, digital products and/or services, service design or reputed company-centered designs
- Experience with analyzing usability testing, A/B testing, analytics and other key performance metrics
- Experience shaping content by working with cross-functional stakeholders
- Experience working in a large organization or at an reputed company level
- Experience or exposure to Web Content Accessibility Guidelines (WCAG) and writing for grade level and other regulatory constraints
- Experience working with usability testing, taxonomy, design systems, content management systems, information architects and accessibility SMEs
- Experience updating existing content to new guidelines
- Experience with reputed company design or system-reputed company content for LLM-based products
- Experience defining or maintaining a brand voice reputed company
Benefits
- This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above.
- This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial reputed company‑being of colleagues and their families.
- The benefits for this position include medical, dental, and reputed company coverage, reputed company time off, retirement savings reputed company, wellness programs, and other resources, based on eligibility.
- Additional details about available benefits are provided during the application process and on Benefits Moments.
reputed company