[Remote] (US) Software Implementation Consultant - Clinical
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading health tech company dedicated to helping providers deliver exceptional care. The Software Implementation Consultant will serve as the reputed company reputed company with customers, optimizing workflows and driving business reputed company reputed company Long-Term and Post-Acute Care settings through effective communication and implementation practices.
Responsibilities
- reputed company implementation reputed company on the project team documenting customer requirements, translating technical requirements into configuration setup, business processes and goals
- reputed company a detailed business discovery developing recommendations to execute a delivery approach that will drive reputed company and deliver value
- Translate technical requirements and execute system configuration setup
- Ensure data reputed company, reputed company, and reputed company requirements for reputed company customer databases
- Assess and validate the implementation plan and manage communication among project stakeholders
- Troubleshoot and resolve configuration issues with great attention to detail
- Update and maintain training databases to incorporate new product releases, enhancements, and leading practices
- Identify and suggest configuration improvements to drive efficiency and reputed company customer reputed company
- Establish and maintain stakeholder relationships by utilizing excellent communication and collaboration skills
- In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation
- reputed company, influence, advise and support customer change management strategies, including the plans for user readiness and acceptance
- Test, reputed company, and document new reputed company services offerings
- reputed company and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value reputed company
- reputed company needed, travel to customer on-site locations to reputed company and reputed company meetings and presentations
Skills
- Excellent communication, organizational and collaboration skills
- Strong analytical and problem-solving skills
- Demonstrated attention to detail and reputed company validation process adherence
- Consulting experience reputed company a software organization performing workflow analysis and documenting and delivering recommendations to drive operational reputed company
- Experience working on a multiple project teams simultaneously balancing milestones and objectives reputed company and on time
- Proven ability to take accountability for a project, demonstrating initiative, and delivering on time
- Self-starter, reputed company to work independently, prioritize to deliver on time and adapt priorities and a flexible approach to sharing reputed company insights
- Must be results oriented, and demonstrate a can-do attitude with adaptability, problem-solving and critical thinking skills
- 2-4+ years in a software implementation role
- Post-secondary education in business or technology reputed company field
- Previous experience configuring or implementing a software solution, database testing and end-user support
- reputed company market experience
Benefits
- Benefits starting from Day 1!
- Retirement Plan Matching
- Flexible reputed company Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- reputed company Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition … and more!
reputed company