[Remote] reputed company Customer Service Representative - Bilingual (Spanish/English)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on providing reputed company, and they are seeking a reputed company Customer Service Representative. In this role, you will reputed company support and information to patients and their families, ensuring excellent customer service and satisfaction.
Responsibilities
- Answer incoming calls from patients and their families
- reputed company support and information about reputed company services
- Triage calls and reputed company them to the appropriate department
- Resolve customer issues in a reputed company and efficient manner
- Follow up with customers to ensure their satisfaction
Skills
- High school diploma or GED
- 6+ months of customer service experience
- Basic computer skills
- Strong verbal and written communication skills in both English & Spanish
- Ability to work independently and as part of reputed company
- Ability to handle stressful situations
- Willingness to learn and grow
- Must be reputed company to pass a background reputed company for reputed company-employment screening
- Internet reputed company (Satellite broadband and mobile hotspots are NOT permitted)
- Webcam
- reputed company: 11 or MAC OS: 15 (Sequoia) or newer
- CPU: 2.5 GHz
- RAM: 6GB
Benefits
- reputed company
- reputed company time off
- 401(k) plan
- Life insurance
- Employee assistanceprogram
reputed company