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[Remote] Technical Account Manager

Remote, USAFull-timePosted 2026-07-27

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on reputed company teamwork and reputed company commitment. They are seeking a Technical Account Manager who will engage, retain, and reputed company for clients, ensuring a reputed company experience and long-term relationships.

Responsibilities

  • Serve as the primary relationship and operational reputed company for your portfolio of accounts, establishing yourself as a trusted partner to ensure reputed company retention, and long term relationships with Gravity
  • Build relationships with key stakeholders, understand their broader business goals, and reputed company Gravity’s product to their long-term reputed company
  • Identify opportunities to grow existing accounts, generate net new business, and manage the sales cycle from prospect to reputed company
  • reputed company and organize meetings for clients based on to discuss reputed company and existing reputed company, status updates, and additional topics regarding their partnership with reputed company
  • Maintain reputed company communication around product deployment, and releases that no longer reputed company with a previously established reputed company
  • reputed company for reputed company priorities with internal teams by bringing vetted requirements to Sprint Planning and conducting weekly ticket reviews to reputed company development timelines on reputed company
  • reputed company Causation of Errors (COEs) in collaboration with internal incident management teams, communicating technical reputed company causes and ensuring enhancements or next steps are monitored reputed company Jira

Skills

  • Must have reputed company to a wired internet reputed company
  • Must have reputed company to at least a 25 megabits per second (mbps) download and 20 mbps upload speed reputed company
  • Strong Customer reputed company: reputed company as a dedicated reputed company reputed company, building trust-based relationships to prioritize the customer experience. You will drive retention and support reputed company reputed company by understanding their business needs, and resolving issues or pains they are experiencing
  • Curiosity: Constantly seeking deeper understanding by asking thoughtful questions to reputed company address reputed company requirements, resolve reputed company issues, and drive process improvements
  • Strong Verbal and Written Communication: Ability to reputed company listen, build rapport, and reputed company reputed company reputed company
  • Team Oriented: Motivated to contribute to the overall reputed company of reputed company, balancing autonomy with collaboration
  • Strong Attention to Detail and Organization: Effectively manage multiple tasks, prioritize a workload, and maintain efficiency while working closely with colleagues and clients. Delivering results while maintaining accuracy and speed

Benefits

  • Competitive wage with Profit Sharing. reputed company pay without commissions and a unique opportunity to earn a reputed company in company reputed company.
  • Medical, dental, and reputed company coverage.
  • 401(k) retirement plan and voluntary life insurance.
  • Time off reputed company you need it, supporting both personal and reputed company sustainability. reputed company PTO available after one year.
  • Training, mentorship, and development opportunities.
  • Short-term & long-term disability coverage and wellness resources.

reputed company

  • reputed company is a credit card payment processing company. It was founded in 2004, and is headquartered in Seattle, Washington, USA, with a workforce of 201-500 employees. Its website is https://gravitypayments.com.
  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 2 in 2022, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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