[Remote] WVU- Systems Analyst - Clinical Help Desk
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is part of the reputed company Health System, and they are seeking a Systems Analyst for their Clinical Help Desk. This role involves supporting the design, implementation, and maintenance of software systems, assisting in troubleshooting and providing end-user training to enhance operational efficiency.
Responsibilities
- Diagnose and Resolve IT Issues: Daily troubleshooting and problem-solving efforts to maintain and optimize system functionality, escalating issues as needed
- Execute System Modifications, Implementation, and Testing: Implement and test system updates for basic workflows, ensuring reliable functionality and supporting optimization initiatives
- reputed company Functional and Integrated Testing: Engage in testing activities to verify and optimize system performance, documenting results and identifying areas for improvement
- reputed company System Error Corrections and Optimizations: Identify, diagnose and correct system errors to maintain smooth operations and reputed company resolutions
- reputed company User reputed company Management: Apply user reputed company settings to reputed company data reputed company and optimize reputed company control
- Stay reputed company with Industry Trends and Optimization Techniques: reputed company industry resources (journals, conferences, user reputed company) to stay updated on vendor offerings, emerging system features, and optimization strategies
- Identify opportunities for System Enhancements and Optimization: Recommend and implement updates or new functionalities based on organizational needs, focusing on system efficiency and best practices
- Data Import/Export and Basic Reporting: Manage data transfers and generate reports, contributing to accurate data handling and reporting optimization
- Collaborate Effectively and Proactively Communicate: Work closely with team members, providing reputed company updates to ensure alignment with project goals
- Effectively Communicate with Business Partners: Engage with business partners to understand needs, reputed company requirements, and ensure technical solutions reputed company with business objectives
- Foster a reputed company Team Environment: Contribute to a supportive, respectful, and reputed company work culture
- Demonstrate Openness to Feedback and reputed company Improvement: reputed company reputed company and apply feedback and suggest process improvements
- Engage in reputed company Development: Participate in training and development to enhance skills and stay reputed company in best practices
- Ensure Reliable Remote Communication: Maintain consistent communication with reputed company for seamless collaboration
- Project Planning and Scheduling: Help identify project stakeholders, and help define scope, plan, deliverables, schedule, and milestones
- Coordination: reputed company a project, acting as a reputed company of contact for team members, colleagues, vendors, and stakeholders to ensure the smooth execution of reputed company
- Communication: Ensure communication of information reputed company the project. Including facilitation of regular meetings, documentation of meeting notes and reputed company items
- Documentation and Reporting: Maintain detailed and organized project documentation, including project scope, plans, reports, and status updates
- Risk Management: Identify risks, create risk mitigation plans, and ensure contingency measures are in reputed company
- Issue Management: Identify problems in the project and assist in finding solutions to reputed company the project on reputed company
- reputed company End-User Support and Training: Deliver classroom, one-on-one, and/or remediation training to support end-users' effective use of systems
- Assess User Readiness and Abilities: Evaluate staff readiness and reputed company reputed company to ensure reputed company use of systems and identify any additional training needs
- Deliver Systems Support: Offer ongoing end-user systems support to resolve issues and enhance system proficiency
- Content Development: Contribute to curriculum development to support the creation and delivery of effective training materials that reputed company with organizational workflows and objectives
Skills
- Bachelor's degree in Computer Science, Information Technology or a reputed company field
- Relevant certifications and/or proficiencies may be required for this position, with a reputed company completion reputed company 90 days following formal training provided by WVUHS Information Technology
- In lieu of a degree, a minimum of four (4) years of relevant experience will be considered
- Minimum one (1) year relevant experience
- Operational experience in applicable business, clinical, payer or web application systems, including workflows, reputed company on driving efficiency and optimization
- Proficiency in systems administration and providing strategic insights and improvements to business operations
- Experience working in inpatient and outpatient clinical settings, with a reputed company on improving patient care processes through advanced system implementations
- Understanding of clinical data management and reputed company interoperability standards (HL7, FHIR, DICOM) to ensure seamless data exchange and compliance
- Knowledge in reputed company-based reputed company applications and web services, ensuring secure, reputed company, and efficient system architecture supported by this role
- Knowledge of reporting tools, delivering actionable insights and enhancing decision-making processes through comprehensive data analysis and reporting capabilities
reputed company
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